Hospital Front Office

2 weeks ago


Panchpakhadi Thane Maharashtra, India Nimai Institute of Medical Sciences Pvt Ltd Full time

Job Description Hospital Front Office & Billing Incharge

**Responsibilities**:

- **Front Office Management**:

- Oversee day-to-day operations of the front desk.
- Ensure the smooth functioning of the reception area, including patient registration, appointment scheduling, and query resolution.
- Train and supervise front office staff to deliver excellent customer service.
- Manage the patient waiting area, ensuring cleanliness and comfort.
- **Billing Operations**:

- Prepare and review patient bills for accuracy, ensuring all procedures, services, and medications are correctly documented and charged.
- Monitor billing transactions, including cash, card, and digital payments, ensuring proper recording and reconciliation.
- Resolve billing discrepancies and address patient grievances regarding billing.
- **Insurance and TPA Coordination**:

- Liaise with Third-Party Administrators (TPA) for insurance claim processing.
- Review pre-authorizations and ensure timely submission of documents for cashless claims.
- Handle claim approvals, rejections, and follow-ups with insurance companies.
- Maintain accurate records of insurance claims and settlements.
- **Reporting and Compliance**:

- Generate daily, weekly, and monthly reports for patient billing, payments, and pending claims.
- Ensure compliance with hospital policies, regulations, and legal requirements in billing and documentation.
- Conduct audits of billing procedures to ensure accuracy and transparency.
- **Communication and Coordination**:

- Act as a liaison between the billing department, patients, insurance companies, and other hospital departments.
- Provide detailed explanations of billing processes to patients and their families.
- Coordinate with medical staff for accurate entry of procedures and services into the billing system.
- **Technology and System Use**:

- Utilize hospital management software (HMS) for patient registration, billing, and TPA processing.
- Update patient records and insurance details accurately in the system.

**Key Skills**:

- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in hospital management software and MS Office.
- Knowledge of medical terminology, insurance procedures, and billing systems.
- Problem-solving skills and attention to detail.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay

Application Question(s):

- What is your current notice period?
- What is your current CTC or gross salary?

**Education**:

- Bachelor's (required)

**Experience**:

- Hospital Front Office & Billing Incharge: 3 years (required)

Shift availability:

- Day Shift (required)

Work Location: In person



  • Panchpakhadi, Thane, Maharashtra, India Nimai Institute of Medical Sciences Pvt Ltd Full time

    **Key Responsibilities:Front Office / Reception Duties**: - Greet and assist patients, visitors, and vendors courteously and professionally. - Manage patient registration and appointment scheduling. - Handle incoming calls, inquiries, and direct calls to appropriate departments. - Guide patients regarding hospital procedures, departments, and facilities. -...


  • Thane, India Tieten Medicity Hospital Full time

    **Key Responsibilities:Front Office Duties**: - Greet and assist patients and visitors in a courteous and professional manner. - Register new patients and update existing patient details accurately in the Hospital Information System (HIS). - Schedule appointments and coordinate with consultants for OPD/diagnostics. - Guide patients for department locations,...


  • Thane, MH, IN Tieten Medicity Hospital Full time

    - Front Office Executive Department Front Office Administration Location Hospital Premises Reports to Front Office Manager Hospital Administrator Position Overview The Front Office Executive is the first point of contact for patients visitors and vendors The role requires excellent communication customer service skills and the...


  • Pune, Maharashtra, India Lotus Hospital Full time

    Hiring front office executive at reputed multispeciality hospital in Pune. Experience : 1+ years relevant experience of reputed Hotel/ 80+ beded multispeciality hospital is required. Qualification : Any Undergraduate/ Graduate/ diploma in Aviation & Hospitality. Salary : Rs. 20,000/- to Rs.30,000/-. (Subject to Qualifications, Experience & Current...


  • Pune City H.O, Pune, Maharashtra, India Sahyadri Hospital Pvt.Ltd Full time

    **Exciting Job Opportunity at Sahyadri Hospitals - Pune!** **Position**:Front Office Executive **Who Can Apply?** - Graduate in any discipline (Hospitality / Healthcare background preferred) - 1-5 years of experience in front office operations, patient reception, or customer service in hospital domain - Excellent communication, interpersonal, and...


  • Hinjewadi, Pune, Maharashtra, India Rao Hospital Full time

    Reputed Hospital in Pune hiring for Front Office Executive. - Qualification : Diploma in Hospitality/ Diploma in Aviation/ Any Graduate/ Postgraduate. - Salary : Between Rs.20,000/- to Rs.28,000/-. (Subject to Qualifications, Experience & Current Salary). Notice Period : Immediate/ max 30 days. HR Team, 7972938380 Schedule: - Evening shift - Morning...


  • Navi Mumbai, Maharashtra, India Stemrx Hospital and Research centre Full time

    As the Front Desk Manager at StemRx Hospital & Research Centre, you will play a pivotal role in ensuring the smooth functioning of our front desk operations. You will be responsible for managing the reception area, supervising front desk staff, and ensuring exceptional customer service for all patients, visitors, and staff. **Responsibilities**: -...


  • Chembur, Mumbai, Maharashtra, India SRV Hospital Full time

    Patient relation officer/ Front desk office staff at SRV Hospital Walk In - (Weekdays : Mon to Sat) Interview timing - 2.30 t0 5.00 pm Carry you documents along with you (Experience letter, Salary slip ,Education certificates, Registration Certificates) Interview location - SRV Chembur 320 Shell Colony Tilak Nagar Chembur Mumbai Maharashtra 400089 India -...


  • Vartak Nagar, Thane, Maharashtra, India HR Hospital Consulting Services Full time

    Urgently required, Front office executive. Key Responsibilities: - **Guest Relations**: - Welcoming guests, checking them in and out, and assisting with their needs. - Providing information about the hotel, its amenities, and services. - Handling guest inquiries and resolving complaints efficiently. - **Reservation Management**: - Taking and confirming...


  • Tardeo, Mumbai, Maharashtra, India Apollos Partners Full time

    We are looking for the Front Office Executive for the Hospital Qualification: Any Graduate Experience: 1 to 3yrs Joining: Immediately / 15days Location: Tardeo or Chembur Handle patients at Front Office Guide patients to concern department or Doctor Billing **Job Types**: Full-time, Permanent Pay: ₹18,000.00 - ₹25,000.00 per...