Client Servicing Executive
2 days ago
Build and maintain strong relationships with clients to ensure their needs are met and their expectations are exceeded.
Serve as the main point of contact for assigned clients, addressing their queries and concerns in a timely and professional manner.
Actively listen to clients' requirements and provide appropriate solutions or recommendations to meet their business objectives.
Collaborate with internal teams, such as sales, marketing, and operations, to ensure seamless delivery of services and resolution of any client issues.
Conduct regular client meetings to review performance, discuss new opportunities, and gather feedback to improve customer satisfaction.
Prepare and deliver presentations or reports to clients on service performance, key metrics, and progress towards goals.
Identify upselling or cross-selling opportunities within existing client accounts and work towards achieving revenue targets.
Monitor market trends and competitors to stay informed about industry developments and provide strategic insights to clients.
Stay updated on product knowledge and industry trends to effectively communicate product benefits and features to clients.
Maintain accurate and up-to-date client records, sales activities, and communications in the CRM system.
**Job Type**: Regular / Permanent
**Salary**: ₹8,936.89 - ₹38,283.38 per month
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 8527499237
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