Customer Support Associate

Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email Maintain an updated knowledge of the organization's products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to interested parties Explain simply and clearly in response...

Handle incoming customer calls, emails, or chat queries professionally and efficiently.Provide accurate information about products, services, and company policies.Resolve customer complaints or issues promptly and courteously.Job Types: Full-time, Permanent, FresherPay: ₹21, ₹33,774.27 per monthBenefits:Provident FundLocation:Pimpri-Chinchwad,...

Graduate Fresher /EXP FLUENT in English (IMP)NIGHT SHIEFT ONLY rotetional both way cab5 days working /2 week off rotetional SALARY-22 K INHAND+10k incentive quarterly PUNE- Hinjawadi Wp or Call HR. NITESH APPLY ONLY INTRESTED Required Candidate profileUS ANALYST PROCESS-CUSTOMER SUPPORT INBOUND/OUTBOUND/BLENDED

Grad Fresher/EXP 2020 passing& above NIGHT SHIEFT FIX 2 WAY CAB 5 days working /2 week off rotetional SALARY-22 K IN-HAND+10k incentive quarterlyPUNE- Hinjawadi Wp or Call HR. NITESH APPLY ONLY INTRESTED Required Candidate profileUS ANALYST PROCESS-CUSTOMER SUPPORT INBOUND/OUTBOUND/BLENDED NEED GOOD ENGLISH SPEAKING (IMP)

Provide step-by-step guidance to customers to resolve issues or navigate products or services.Respond to customer inquiries through various communication channels, including phone, email and live chat.Address customer feedback and concerns with empathy and professionalism.Collaborate with cross-functional teams to ensure timely resolution of issues.Handle a...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints - Proactively identify, investigate, and resolve recurring customer...

Maintaining positive relationships with customers by responding professionally and appropriately. Keeping track of customer service accounts and relevant data, and entering customer details into company databases. Gathering feedback from customers and filling out forms after each interaction. **Job Types**: Full-time, Permanent, Fresher Pay: ₹18,000.00...

Qualification - HSC./Graduate Experience - Min. 6months exp. in telecommunication industry/customer support etc. Freshers with good communication skills, regional language skills will be welcomed. Immediate joiners will be preferred. 1. Employee will be responsible for resolving customer queries promptly. 2. Provide timely and accurate information to...

The Customer Support Associate is responsible for providing exceptional customer service by addressing customer inquiries, resolving issues and ensuring customer satisfaction. This role involves effective communication, problem-solving, and maintaining a positive customer experience. The Customer Support Associate works closely with the customer support team...