Customer Service Associate

Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email Maintain an updated knowledge of the organization's products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to interested parties Explain simply and clearly in response...

Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents and forwarding information to interested parties - Explain simply and clearly in response to customer questions and check for customer understanding and acceptance - Recommend new products...

Handling customer inquiries, complaints, and requests through various channels. Problem Solving: Identifying and resolving customer issues efficiently and effectively. Product/Service Knowledge: Demonstrating a good understanding of the company's products and services. Order Processing: Assisting with order placements, changes, and cancellations....

conducting customer satisfaction surveys to understand what areas of the company's services need improvements catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution curating streamlined email and social media communication mediums for offers, updates and much more dealing with customer...

Responding promptly to customer inquiries. - Communicating with customers through various channels. - Acknowledging and resolving customer complaints. - Knowing our products inside and out so that you can answer questions. - Keeping records of customer interactions, transactions, comments, and complaints. - Communicating and coordinating with colleagues as...

Job Opening:Customer Support Associate -Work From Office | Day ShiftLocation: Viman Nagar, PuneWork Mode: Work from OfficeQualifications:HSC / Any Graduate / UndergraduateFreshers are welcomeSkills Required:Good communication in Marathi, Hindi, and EnglishSalary:Up to 16,000 per month + Unlimited IncentivesInterview Process:HR RoundOperations RoundHow to...

Overseeing and assessing customer service staff activities, and providing them with regular performance-related feedback. Strategizing and monitoring the daily activities of customer service operations. Assisting customer service staff with duties where required. Training staff in areas of customer service and company policies. Managing cashier coverage and...

A Business Associate is a vital contributor to the success of business. Let's delve into the specifics that make this role instrumental in driving organizational excellence. Responsibilities on a business associates resume may include managing invoices and billing, scheduling appointments and providing administrative support. Evaluate and identify business...

Develop and implement customer service policies and procedures. - Manage and train the customer support team. - Respond to customer service issues in a timely manner. - Create effective customer service procedures, policies, and standards. - Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis. - Implement an...

Responding to Inquiries: Customer Service Assistants must be adept at managing and responding to a wide range of questions and concerns from customers. They provide information about products, services, and company policies, ensuring that customers receive accurate and timely replies. ​ Resolving Issues: These professionals are problem-solvers who handle...