E-commerce Executive/dispatch Executive

2 weeks ago

Mumbai Maharashtra, India Insight cosmetics Full time

Order Management & Fulfillment: Process online orders across e-commerce platforms and internal systems Coordinate with warehouse teams for picking, packing, and timely dispatch. Ensure accuracy in order fulfillment and track shipment status until delivery. 2.Inventory & Stock Handling: Monitor inventory levels and ensure real-time stock updates on e-commerce portals. Collaborate with warehouse staff to reconcile stock movements and update discrepancies. Assist in cycle counts and physical audits in the warehouse. 3.Logistics Coordination: Liaise with courier partners and 3PL providers to schedule pickups and resolve delivery issues. Track shipments and update customers/support teams on delivery statuses. Assist with return pickups, reverse logistics, and damaged goods processing. 4.Platform & System Support: Update product listings, stock availability, and order statuses on platforms like Shopify, Amazon, Flipkart, etc. Work with WMS/ERP or Excel-based trackers to manage orders and stock. Generate basic reports related to dispatch, delivery timelines, and return rates. 5.Operational Support: Assist in process optimization between the warehouse and e-commerce team. Support customer service with backend order data or delivery updates. Maintain records of courier performance and fulfilment metrics.

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- Do experience in inventory management?: 1 year (required)

**Location**:

- Mumbai, Maharashtra (required)

Work Location: In person

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