Customer Service Advisor

5 days ago

Noida, India Vighnaharta Screening Pvt. Ltd. Full time

Fresher experience both can apply

Excellent communication required

work from office job

Location Noida Sector 15

Key Responsibilities:

- To process, fix or unblock orders/queue items accurately and deal with complaints appropriately, in line with agreed process, procedures and timelines.
- To handle customer cases which may include orders or complaints and which require making direct contact with the customer through a variety of contact formats.
- To ensure prompt and accurate response to customer issues.
- To achieve operational targets as defined by the customer units.
- When dealing with customers aspire to deliver an excellent customer experience at all times
- To highlight to queue owners, line management and offline...

**Salary**: ₹16,810.64 - ₹18,116.05 per month

Schedule:

- Day shift
- Evening shift

Supplemental Pay:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Noida, Gautam Buddha Nagar - 201301, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

**Speak with the employer**

+91-XXXXXXXXXX

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