Process Trainer

16 hours ago


Mumbai Maharashtra, India Happy Staffers Full time

We are actively hiring for Process Trainer

Role: Process Trainer

Industry Type: BPO

Department: Banking (UK, US BFSI )

Employment Type: Full Time, Permanent

Role Category: Corporate Training

UG: Any Graduate

Location - #Mumbai (Goregaon )

Salary - 7LPA to 7.5LPA

Job description

Roles and Responsibilities:

- Minimum 2 years experience in US-BFSI (Especially cards and dispute)
- Strong communication skills,Training &Facilitation skills,Interpersonal,Analytical,Technical and Organisational skills.
- Develop and deliver customized training programs based on customer needs and requirements.
- Provide soft skills training to enhance communication, interpersonal, and leadership skills of team members.
- Manage the entire process from planning to execution of trainings using tools like TTI (Training Need Identification) and TNA (Training Needs Analysis).
- ⁠Evaluation and Feedback, Process documentation, Mentoring and coaching and Compliance.
- Collaborate with cross-functional teams to ensure effective delivery of corporate trainings.

**Job Types**: Full-time, Permanent

Pay: ₹650,000.00 - ₹750,000.00 per year

**Benefits**:

- Food provided

Schedule:

- Night shift
- Rotational shift

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8595618481


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