Process Associate-invoice to Cash

1 week ago

Noida Uttar Pradesh, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients._**_ _**_Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._**_ _**
- We are looking for professionals with OTC domain experience who have worked in collections management and have a deep understanding of upstream and downstream of Collection/Exceptions_

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**_ Responsibilities_**:**_ _**

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**_Research and analyze the disputes/deductions in ERP_**

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**_Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution_**

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**_Find opportunities and recommend solutions for process and automation improvements_**

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**_Daily reporting of individual portfolios to track and monitor the past dues_**

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**_Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact_**

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**_Work as an excellent teammate to process any special request in a timely manner_**

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**_Deliver quality customer service by researching and responding to all internal & external partners’ inquiries quickly, effectively and authoritatively_**

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**_Call out problems to senior staff members and or management as appropriate._**

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**_Qualifications_**:**_ _**

**_ Minimum qualifications_**

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**_Graduate in any stream_**

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**_Freshers are eligible_**

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**_Excellent English interpersonal skills_**

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**_Preferred Experience_**:**_ _**

**_Prior collections management experience_**

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- **

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Job_**_Process Associate_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_Mar 4, 2025, 4:38:20 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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