Process Associate, Invoice to Cash

1 day ago

Noida Uttar Pradesh, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI._
- Your role will require you to utilize your skills to process Invoice to Cash (Receivables / Disbursements / Cash Apps) transactions for a major P&C Insurance client. You will be required to process with expected accuracy and within the expected timelines as per the business requirement._
- Responsibilities_
- _Investigate and resolve any payment discrepancies._
- _Monitor customer accounts for overdue payments._
- _Follow up on customer/internal disputes, customer questions and working between departments to get a resolution._
- _Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund_
- _Serve as the primary point of contact for customer inquiries related to invoices, and payments._
- Qualifications_
- Minimum qualifications_
- _Graduate in Commerce (B. Com)_
- _Freshers are eligible_
- _Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation._
- _Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote)_
- _Proficient in English language
- _A strong attention to detail; analytical skills and the ability to multi-task are important_
- Preferred qualifications_
- _Prior experience in Accounts Receivable/Invoice to Cash_
- _A strong attention to detail; analytical skills and the ability to multi-task are important_
- _Ability to work collaboratively as a key member of a team and independently with minimum supervision_
- _Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure_

**_ _**

**_
Job_**_Process Associate_

**_ Primary Location_**_India-Noida_

**_ Schedule_**_Full-time_

**_ Education Level_**_Bachelor's / Graduation / Equivalent_

**_ Job Posting_**_May 2, 2025, 6:21:35 AM_

**_ Unposting Date_**_Ongoing_
- Master Skills List_Operations_
- Job Category_Full Time_

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