Process Associate- Invoice to Cash

Job Description

Ready to shape the future of work
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Process Associate/Process Developer, Invoice to Cash
Your role will require you to utilize your skills to process Invoice to Cash (Receivables / Disbursements / Cash Apps) transactions for a major P&C Insurance client. You will be required to process with expected accuracy and within the expected timelines as per the business requirement.
Responsibilities
.Credit control, cash applications, carrier/agency inquiry response management, recording and researching incoming cash receipts, month-close activities
.Apply customer payments to the correct accounts. Reconcile payments with outstanding invoices.
.Investigate and resolve any payment discrepancies.
.Monitor customer accounts for overdue payments.
.Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
.Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
.Serve as the primary point of contact for customer inquiries related to invoices, and payments.
Qualifications
Minimum qualifications
.Graduate in Commerce (B. Com)
.Freshers are eligible
.Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation.
.Proficient with Microsoft Office (Word, PowerPoint, Excel, OneNote)
.Proficient in English language- both written (Email writing) and verbal
.A strong attention to detail analytical skills and the ability to multi-task are important
Preferred qualifications
.Prior experience in Accounts Receivable/Invoice to Cash
.A strong attention to detail analytical skills and the ability to multi-task are important
.Ability to work collaboratively as a key member of a team and independently with minimum supervision
.Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure

Why join Genpact
. Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
. Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.