Training Officer, India

4 days ago

Gurgaon, India Wyndham Hotels & Resorts Full time

Wyndham Hotels & Resorts is now seeking a Training Officer, India to join our team in Eurasia.

**Job Summary**:
To provide learning and talent development support for franchised ( and where applicable ) managed hotels.

This individual will facilitate training programs to the hotel community across a wide variety of topics.

They will support the Learning and Development Team across their territory in planning the annual Training Calendar, identifying learning and operational needs analysis, coordination of course delivery and the continuous utilization of the WHR LMS system.

They will have the task of ensuring that WHR hotels and their teams have the necessary tools, and the know-how to use them, required to work within our brand standards and systems with the goal of maximizing revenue, brand engagement, quality assurance and guest satisfaction.

**Key Competencies**:

- Communication
- Administration
- Planning & organization
- Presentation skills
- Relationship building
- Energy
- Service orientation
- Motivation
- Flexibility
- Cultural awareness
- Customer service

**Experience and qualifications**:

- Professional qualification in a hospitality related field
- Experience of facilitating and presenting various topics at a hotel or retail level
- Some knowledge of the training cycle and learning environment
- Fluency in both verbal and written English is essential. Fluency in both verbal and written local language is essential.
- IT literacy is essential
- Proficient in the use of Microsoft office programme’s including, Teams, Excel, Word and PowerPoint

**COMPANY OVERVIEW**:
Wyndham Hotels & Resorts is the world’s largest hotel franchising company by the number of properties with approximately 9,100 hotels across over 95 countries on six continents. Through our network of more than 836,000 rooms appealing to the everyday traveler, Wyndham commands a leading presence in the hospitality industry. Headquartered in Parsippany, N.J. with offices around the world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2,000 corporate team members worldwide who are dedicated to the Company’s mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing global portfolio of 24 hotel brands—think household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8—Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work.

**Job Location**: WHG India, Baani Address One, Golf Course Road, Sector 56, Gurgaon, Haryana 122011
Employment Status: Full-time

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