L2 Escalation Desk

Escalation Desk Support ( Level 2) Location: Indore **Salary**: Up to ₹27,000 CTC - 30CTC Experience: 1+ Year in Voice Process or Customer Handling Eligibility: 12th Pass & Above Work Schedule: 5 days/week, Rotational Shifts (Mostly Day Shifts) Relocation Bonus: ₹10,000 Free Accommodation: 14 Days (with Breakfast) Travel Assistance: Train Tickets...

We are looking for Service Desk L1 / L2 at Airoli MumbaiCandidate should be having experience in Service DeskSalary will be for L1 upto 3 LPA / L2 upto 4LPAOnly immediate joiners can applyFor more details please connect on OR Mail us on Job Type: Full-timePay: ₹22, ₹30,000.00 per month

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Escalation Manager, or Incident Manager with a strong background in Data Centre operations or Internet Service Provider (ISP) environments. The ideal candidate should have demonstrated experience in managing large-scale service desk operations, handling high-severity incidents, and overseeing escalation processes in mission-critical infrastructure...

Skill Required: - Strong written and verbal communication skills, ability to respond in grammatically correct English. - Should be Graduate / Undergraduate. - Should have minimum 1 year experience of handling escalation desk. - Good knowledge of various social media platforms - Should have understanding of case analysis - Should be willing to work...

Job Title: Service Desk Engineer Location: Pune, IndiaJob Type: Full-timeKey Responsibilities:Serve as the first point of contact for customers seeking technical assistance via phone, email, or ticketing systems.Provide basic troubleshooting for hardware, software, network, and application issues.Accurately log all service requests, incidents, and...

JD for Global Service Desk Service Desk Analyst Location- Pune Mumbai Experience- 5 Years Shifts 24 7 Rotational Shifts Mode WFO Interview Mode 2 Rounds 1 English Test 2 Virtual Round on Saturday i e 12th July Must have Experience Excellent Communication Skill Strong Experience background in Global Service Desk Strong experience ...

Urgent Hiring For international bpo (Escalation/ Complain management) Process **Must have experience in (Escalation/ Complain management) Process** Minimum 1 Years of experience Required in escalation/complaint handling **Must Have Excellent English** Must have good Customer service skill and Convincing skill Call on : 8369658421 Pay: ₹26,000.00 -...

**Job Profile: Service Desk L1 & L2** **Location: Mumbai** **Required Experienced: 3 + Yrs** **Desired Skills for L2**: - Previous experience in a Level 2 support role or equivalent technical position. - **Strong knowledge of hardware, software, and networking technologies.**: - **Proficiency in diagnosing and resolving technical issues in a Windows...

Area(s) of responsibilityAbout BirlasoftBirlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company's consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. As part of the...