L2 Escalation Desk

Escalation Desk Support ( Level 2) Location: Indore **Salary**: Up to ₹27,000 CTC - 30CTC Experience: 1+ Year in Voice Process or Customer Handling Eligibility: 12th Pass & Above Work Schedule: 5 days/week, Rotational Shifts (Mostly Day Shifts) Relocation Bonus: ₹10,000 Free Accommodation: 14 Days (with Breakfast) Travel Assistance: Train Tickets...

We are looking for Service Desk L1 / L2 at Airoli MumbaiCandidate should be having experience in Service DeskSalary will be for L1 upto 3 LPA / L2 upto 4LPAOnly immediate joiners can applyFor more details please connect on OR Mail us on Job Type: Full-timePay: ₹22, ₹30,000.00 per month

Escalation Desk Support ( Level 2) Location: Indore **Salary**: Up to ₹27,000 CTC - 30CTC Experience: 1+ Year in Voice Process or Customer Handling Eligibility: 12th Pass & Above Work Schedule: 5 days/week, Rotational Shifts (Mostly Day Shifts) Relocation Bonus: ₹10,000 Free Accommodation: 14 Days (with Breakfast) Travel Assistance: Train Tickets...

**About OneAssist: -** Everyday life comes with many worries - in a world where time is at a premium, where life is becoming more and more nuclear, the challenges of managing serious disruptions get more and more difficult, hence necessary. Be it in areas relating to financial products, travel, household products, etc. OneAssist would want to provide...

Posted Date 01 Jul 2025 - Function/Business Area Engineering & Technology - Location Mumbai - Job Responsibilities 1.NOC/Operations/TAC/Support/Planning/Engineering co-ordination and management,Trouble ticket analysis,L2/L3 problem management,SLA /OLA/RCA management' 2.Should be able to manage & resolve critical & major issues,& prepare trouble...

Skill Required: - Strong written and verbal communication skills, ability to respond in grammatically correct English. - Should be Graduate / Undergraduate. - Should have minimum 1 year experience of handling escalation desk. - Good knowledge of various social media platforms - Should have understanding of case analysis - Should be willing to work...

**Job Summary** We are seeking a proactive and customer-focused L1 Support service desk to join our IT Helpdesk team. The service desk will serve as the first point of contact for technical support inquiries, providing basic troubleshooting, logging incidents, and escalating complex issues. This role is essential in ensuring high-quality IT support and...

**Key Responsibilities** - Handle and resolve escalated customer inquiries and complaints. - Investigate and analyze the root cause of customer issues and provide effective solutions. - Maintain detailed records of escalated cases, including communication, issue resolution, and feedback. - Coordinate with various internal departments (customer service,...

Urgent Hiring For international bpo (Escalation/ Complain management) Process **Must have experience in (Escalation/ Complain management) Process** Minimum 1 Years of experience Required in escalation/complaint handling **Must Have Excellent English** Must have good Customer service skill and Convincing skill Call on : 8369658421 Pay: ₹26,000.00 -...

Urgent Hiring For international bpo (Escalation/ Complain management) Customer Service Process **Must have experience in (Escalation/ Complain management) Process** Minimum 1 Years of experience Required in escalation/complaint handling **Freshers** with excellent English Can apply **Must Have Excellent English** Must have good Customer service skill...