Customer Service Executive

4 days ago


Delhi, India Orbitouch Outsourcing Private Limited Full time

Profile: - Customer Service Executive (only male)

Experience:

- Min 1 Years ( Fresher also apply)

CTC:

- Upto 15k
- 35k (Depend on interview)

Location:

- NSP, Delhi

Working Days:

- 5.5 Days (Rotational Shift)

Shift timing:

- (1pm to 10pm) (10pm to 7am)
- Connecting members basis their preferences ,able to build a bridge between dreams, delusions and reality.
- Looking for knowledge updates, reality checks opportunities in every client interaction
- Rapport building and strong bonding basis excellent communication and persuasion skills.
- Identifying people's best needs and suggesting solutions basis their needs
- Good knowledge of relationships and their life cycle
- Able to present matches through storytelling
- Data management using google sheets and reports as per business requirements
- Well versant with google sheets, excel etc to create reports.
- Well versant with powerpoint usage of computers, zoom meet ,google meet, etc.
- Knowledge of how to take good pictures and enhance profiles-rewrite impactful matrimony introductions
- Help client build on rejections through empathy and inflict hope on where the opportunity lies by studying the profile inside out -detail oriented
- Good counseling skills to overcome failures and rejections
- Having high moral values and ethics ,understanding of diverse cultures and families
- Able to find rishtas basis Using ASK and opening preferences of clients as per matrimony trends-building on negotiable and non negotiable skills
- Having the gift of gab and able to talk and create win -win negotiations with clients
- Maintain sustainable relationships with strong bonds and a true friend to help people in need and tough situations

**Skills**
- Fluency in English, Hindi, Punjabi and or other languages as per business requirement.
- Persuasion skills
- Rapport building skills
- Telephone etiquette
- Meeting etiquette
- Selling skills
- Negotiation skills
- Listening skills
- Questioning skills
- Counselling skills
- Empathetic
- Helpful
- Customer centric
- Influencer
- High aesthetic sense

**Knowledge**
- Internet usage and data finding
- Relationships building and complexity skills
- Relationship complexities,Break ups, Failures,Rejections and Human beliefs
- Families and cultures

**Self-Image**
- Confident
- Go-getter
- Hopeful
- Positive attitude towards life
- Able to fight back on failures
- Persistent
- optimistic
- Extremely Helpful
- Conversational
- Influencer
- Trend setter
- Uncoventional

**Traits**
- High energy
- Hungry for helping others
- Emotional intelligence
- Finding hope in every situation
- Hunger for making people get along
- Build strong references
- skilled in networking
- extremely positive
- Customer centric
- Go out of the way to help people
- Build strong relationships and human connects
- understands emotions and pains
- knows how to incentivize emotions
- high sense of understanding and bonding with people from various backgrounds and walks of life
- able to create impact by effective communication and influencing skills
- highly well mannered and polite

**Salary**: Up to ₹420,000.00 per year

Schedule:

- Rotational shift

Application Question(s):

- Comfortable to rotational shift ?

**Experience**:

- sales: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Punjabi (preferred)



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