Sales Trainer

**Company Name: Baynine Ventures**

**Role: Sales Trainer**

**Job Location: Navi Mumbai (base)**

**Hiring Manager: Cofounder**

**Role Overview**:
We are seeking an experienced and strategic Sales Trainer who will be responsible for training, mentoring, and optimizing the performance of our Inside Sales team. You will play a pivotal role in enhancing sales effectiveness, improving lead conversion, and driving high-impact performance through structured learning programs, CRM mastery, and call quality improvements.

**Key Responsibilities**:
Training & Development
- Design and implement comprehensive training programs for Inside Sales executives across onboarding, product knowledge, soft skills, CRM usage, and sales process.
- Conduct regular sales workshops, mock calls, and role-play sessions focused on lead qualification, pitch structuring, objection handling, and closing techniques.

Sales Process Excellence
- Ensure adherence to the complete inside sales funnel — from lead capture to conversion and retention.
- Define best practices and SOPs for each stage of the funnel (CRM management, follow-ups, demo handling, and closure).
- Work closely with the Sales Manager to identify skill gaps and provide targeted coaching.

Call Monitoring & Quality Assurance
- Monitor and evaluate recorded calls daily/weekly to ensure script adherence, tonality, empathy, and closing skills.
- Provide structured feedback and call coaching to individual team members to improve conversion metrics.

CRM Utilization & Data Analytics
- Train and ensure disciplined use of CRM tools (Zoho, Salesforce, HubSpot, LeadSquared) for tracking, segmentation, lead scoring, and pipeline health.
- Leverage data to identify performance bottlenecks, high-potential reps, and process improvements.
- Create monthly training dashboards to track progress, ROI, and knowledge retention.

Collaboration & Strategic Input
- Work with Founders, Sales, Product, and Marketing teams to align training initiatives with business goals and customer expectations.
- Provide insights from ground-level interactions to refine scripts, GTM strategies, and customer personas.

**Required Skills & Experience**:

- 6-10 years of experience in Inside Sales Training, preferably in EdTech, HealthTech, SaaS, or D2C industries.
- Proven track record of training high-performing inside sales teams.
- Strong understanding of CRM platforms, lead lifecycle management, and sales KPIs.
- Analytical mindset with strong command over sales data and performance reporting.
- Exceptional communication, coaching, and team motivation skills.
- Empathetic, dynamic, and high-energy personality with a solution-first mindset.

**What You’ll Gain**:

- Opportunity to shape and uplift the sales DNA of a high-growth health-tech venture.
- Autonomy to create impactful learning ecosystems and drive tangible revenue outcomes.
- Work directly with leadership from top-tier B-schools and scale a revolutionary wellness brand.

**Job Types**: Full-time, Permanent

Pay: ₹1,000,000.00 - ₹1,200,000.00 per year

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Do you have sales training experience?
- Do you have experience in lead conversion?

Work Location: In person

Expected Start Date: 21/07/2025