Customer Support Associate

5 days ago

Gurgaon, India First Choice Consultant Service Full time

**Job Description for Tech Sales Executive**

**Experience**: Min 1 to 4 years of Experience in International Tech Support BPO
**Salary**: Rs. 20,000 to Rs. 45,000

**Role and Responsibilities**:
Help customers with their technical issues and sell our Tech Support Subscription plan and products.
Selling and cross-selling brand products and services of Microsoft, HP, Dell, Avast etc.
Responsible for effectively handling customer queries and providing exceptional customer service.
Maintaining Consistent Productivity and consistently achieving assigned targets.
Ability to handle clients professionally during all interfaces.
Meet Call Quality requirements according to Call Monitoring Guidelines.
Effective presenter, negotiator, collaborator & deal closer
Creating and Monitoring Sales Pipeline & achieving the assigned Goals & Targets
Motivation for Sales, Sales Planning, Implementation & Rapport Building
Establish, develop, and maintain positive business and customer relationship

Ability to multitask during customer handling. (Type & Talk)
Pro-active and should carry a positive attitude.
Proven work experience as a sales representative
Highly motivated and target driven with a proven track record in sales
Excellent selling, communication and negotiation skills
Prioritizing, time management and organizational skills

**Cash Incentives**
**Meal/Refreshments**
**Cab Provided**

**Note**:
Work experience - Minimum 1 year of experience in International BPO - Sales/Upselling/Cross
- selling/Customer service process is Mandatory

Job location
- Iffco Chowk Gurgaon

**Immediate Joiner Required**

No. of Openings
- **25**

Shift Timings
- US Shift

**Salary**: ₹20,000.00 - ₹45,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Night shift

Supplemental pay types:

- Overtime pay
- Performance bonus

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 8920214045

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