IT Helpdesk Executive

3 days ago

Chandigarh, India IT by Design Full time

Responsibilities

**Troubleshooting on Desktops**

**. ** Troubleshooting on Microsoft office 365, firewall and mail servers
- **Monitoring backups. ** Troubleshooting networks, virtualization, and windows servers.

Capabilities

**Skills**:
**Technology Graduate OR Bachelor of Science in IT**

**. ** Must have a prior minimum 1 year of experience in customer service or technical support role
- **Effective interpersonal skills and relationship-building skills. ** Strong written and oral communication skills (Must have).

**Strong analytical and problem-solving abilities, with keen attention to detail. ** Must be a team player but should also understand the importance of individual contributions.

**Self-motivated and directed, able to effectively prioritize and execute tasks in a high-pressure environment. ** Must be flexible to work any shift in a 24/7 operation including night shifts.

**. Behavioral Skills**

Longevity and commitment in previous work **Team player. ** Ability to meet target under pressure and time bound deadlines.

Shift:

- Rotational shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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