Customer Care Executive

4 days ago


Pune, India FirstCry.com Full time

Job Title
- Customer Care Executive

Location
- Pune

Experience
- 0-3

**Responsibilities**:
We need a Customer care - Executive for our Home brand team.

**Key-point **
- Person has technically sound for electronic product like **Battery operated ride-on**
- Familiarity with Product & understand the technical issue or **electronic issue in product**
- dealing with customer issues and churning out an easy-to-follow solution
- handling customer concerns and complaints in a timely manner
- establishing a positive rapport with all clients and customers in person or via phone
- forming reports based on customer satisfaction statistics and helping their team to develop new skills
- fixing appointments based on the availability of customers and clients
- Providing the best possible solution to the queries of the customers

**Salary**: ₹15,031.44 - ₹20,011.75 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

**Experience**:

- Customer service (preferred)
- Technical support (preferred)
- Automotive electrical systems (preferred)

**Speak with the employer**
+91 7262056971



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