Field Patient Counselor

7 days ago

Delhi Delhi, India ZYLA Health Full time

Zyla Health is India’s highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer.

Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines - Athena, Lea and Iris. The care starts with a detailed health risk assessment of the population followed by personalized care journeys ranging from chronic disease management to wellness programs.

**Requirements**:

- Bachelor's degree in healthcare/ Pharma related field.
- Previous experience of 2+ years in healthcare is preferred.
- Experience in handling patient queries and experience with AE reporting is an add on.

**Location**:

- New Delhi/ NCR, Mumbai, Chennai, Hyderabad, Kolkata

**Responsibilities and skills**:

- Patient Counselling:

- Provide comprehensive in-person guidance to patients regarding their health, therapy, program benefits, and related queries as per prevailing SOPs.
- Connect with the patient emotionally.
- HCP connect:

- Meet Cardiologists regarding patient counselling program.
- Build strong relationships with doctors to motivate them to onboard their patients on the program.
- Ensure regular visits to doctors.
- Documentation and Record Keeping:

- Maintain accurate and up-to-date records of patients and doctors as per prevailing SOPs.
- Ensure that all necessary documentation is completed.
- AE reporting:

- Ensure AE reporting documentation is up to date within defined TAT arising out of any interaction as per prevailing law.
- KPI adherence
- Clearly understand KPIS set by managers.
- Ensure KPI delivery with clear documentation.

**Offer**:

- Opportunity to directly work on a very innovative product which has big societal impact
- Opportunity to work with a cross-functional team consisting of leading medical brains, tech geeks, operations gurus

**Salary**: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Paid time off
- Provident Fund

Schedule:

- Day shift

Application Question(s):

- what is your current salary?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Patient monitoring: 1 year (preferred)

Willingness to travel:

- 75% (preferred)

Work Location: In person

  • Patient Counselor

    19 hours ago

    Delhi, Delhi, India AVISA CONSULTANTS Full time

    **Patient Counselor for a leading Healthcare company: FIELD JOB** **WHAT YOU WILL DO**: - Collaborate with healthcare specialists to identify eligible patients - Consent and Enrollment: Inform patients/caregivers about program details and obtain consent from patients - Educate patients on the features and services of the program - Patient Engagement: Guide...

  • Patient Counselor

    19 hours ago

    Paschim Vihar, Delhi, Delhi, India Mantra Care Full time

    **Responsibilities**: - Conduct one-on-one counseling sessions with patients to assess their emotional, psychological, social needs and assisting throughout the procedure. - Explain complex eye-related procedures and surgeries in a clear and understandable manner. - Offer psychoeducation on coping strategies, stress management techniques, and healthy...

  • Ivf Patient Counselor/sales Coordinator

    2 days ago

    Delhi, Delhi, India EEPIC Digital Full time

    **Job Title**: IVF Patient Counselor / Sales Coordinator **Location**: Dwarka Mor / Noida **Salary**: ₹20,000 - ₹30,000 + Attractive Incentives **Working Days**: 6 Days a Week **Working Hours**: 10:00 AM - 7:00 PM We are hiring a dynamic and compassionate **IVF Patient Counselor / Sales Coordinator** to assist patients in understanding IVF treatments...

  • Gyne Patient Counselor

    2 days ago

    Panchsheel Enclave, Delhi, Delhi, India ILAMED Full time

    We are looking for Gyne patient counselor for ILAMED based out in Panchsheel enclave, New Delhi Location. **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹35,000.00 per month **Benefits**: - Paid sick time **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year (preferred) Work Location: In person

  • Patient Counselor

    3 days ago

    New Delhi, India First Choice Consultant Full time

    **Profile: Patient Counselor** **Salary: 25000 to 28000+Incentives** **Location: Dwarka More, New Delhi** **6 Days Working** **Time: 10 AM to 6:30 PM** - Follow up with clients and convert leads to sales in a systematic manner - Satisfy customers by giving the best solutions and procedures on the phone/meeting - Meeting patients to discuss their...

  • Patient Counselor

    3 days ago

    New Delhi, India First Choice Consultant Full time

    Profile**:Patient Counselor** Salary**:25000 to 28000+Incentives** Location**:Dwarka More, New Delhi** **6 Days** Working Time**:10 AM to 6:30 PM** - Follow up with clients and convert leads to sales in a systematic manner - Satisfy customers by giving the best solutions and procedures on the phone/meeting - Meeting patients to discuss their emotional,...

  • Patient Counselor

    19 hours ago

    New Delhi, India First Choice Consultant Full time

    Profile**:Patient Counselor** Salary**:25000 to 28000+Incentives** Location**:Dwarka More, New Delhi** **6 Days** Working Time**:10 AM to 6:30 PM** - Follow up with clients and convert leads to sales in a systematic manner_ - Satisfy customers by giving the best solutions and procedures on the phone/meeting_ - Meeting patients to discuss their emotional,...

  • Patient Counselor

    9 hours ago

    Delhi, Delhi, India Evoke Full time

    Job DescriptionJoin our Team as a Patient Counsellor at EvokeLocation: Lajpat Nagar, DelhiAbout Evoke:Evoke is a new-age provider of innovative hair & skin health solutions dedicated to helping individuals achieve confidence and satisfaction through advanced treatments and personalized care.Qualifications:Bachelor&aposs degree in a relevant field or...

  • Patient Counselor

    1 week ago

    Delhi, Delhi, India AKAK Healthcare Full time

    We are looking for Female patient counsellor for a reputed Ophthalmology center in New Delhi. - Excellent communication skill. - Literacy in computer. - Should have good convincing capability. - Should relocate before start. - Should have proven experience as financial counsellor in any reputed hospital. Roles and responsibillity: - Providing estimate of...

  • Education Counselor

    19 hours ago

    Delhi, India My College Buddy Full time

    We are looking for a dedicated, compassionate student counselor to join our educational department. The responsibilities of the student counselor include supporting the emotional and professional growth of students, developing and monitoring counseling support programs, and providing educational and vocational guidance. To be a successful student counselor,...