Travel Associate

2 weeks ago

Gurugram Haryana, India IGT Solutions Full time

IGT is Hiring: Customer Support Executive (International Process) - Travel Industry

Are you passionate about the travel industry and love helping people? IGT Solutions, a leader in the travel and technology sectors, is looking for talented and enthusiastic **Customer Support Executives** to join our team in Gurugram.

We are seeking professionals with **0-5 years of experience** in a customer support role, preferably with a background in the international travel domain. This is an incredible opportunity to build a rewarding and lucrative career in a fast-paced and dynamic industry.

Key Responsibilities:

- Provide exceptional customer service and support for an international travel process.
- Resolve customer issues efficiently and effectively, ensuring a positive experience.
- Work collaboratively with team members to achieve departmental goals and maintain high service standards.
- Act as a brand ambassador, promoting a positive image for the client.

What We're Looking For:

- Excellent communication skills in English, both verbal and written.
- Strong problem-solving abilities and a customer-centric mindset.
- Ability to work in a fast-paced, target-driven environment.
- Willingness to work in a work-from-office setting with rotational shifts.

What We Offer:

- A competitive salary and a clear path for career growth in the travel industry.
- Comprehensive training to make you a travel expert.
- Cab facility for a safe and convenient commute.
- A vibrant and supportive work culture.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹200,000.00 - ₹400,000.00 per year

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Work Location: In person

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