Contact Centre Associate

Handles incoming and outgoing calls - Respond to customer queries in polite, friendly and professional manner - Take ownership of all cases until satisfactory solution is reached - Adhere and follow on agreed KPI/Targets - Proper escalation process should be followed on all complex cases where agent may need to escalate issue second level of support as need...

The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center. - Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. - Greeting...

1. Graduates - fresher or with experience 2. Excellent communication in English. Knowledge of Malayalam and Hindi will be an added advantage. 3. Should know MS Office (MS Word, Excel & PowerPoint) 4. Willing to work hard, agile & flexible to work in shifts (1 weekly off on any day). 5. Patience will be an added virtue in this industry **Attend kindly to...

Experience **:0 - 5 Years** Qualification **:Graduation/Under Graduation/Diploma** **Freshers can apply!** **Previous experience in a customer support role will be an added advantage** **English Language Proficiency**(The applicant must be able to successfully communicate in English) **Salary**: ₹15,000.00 - ₹25,000.00 per month Schedule: - Day...

Experience **:0 - 5 Years** Qualification **:Graduation/Under Graduation/Diploma** The capacity to multitask, prioritize, and efficiently manage time Customer focus and capacity to adapt to various personality types **Freshers can apply!** **Previous experience in a customer support role will be an added advantage** **Good Command Over...

JOB DESCRIPTION Job Title : Relationship Associate Band:  5 Reporting To: Centre Manager Department:  Bancassurance – Ujjivan/TMB/ DCB/SIB

**1. Handle inbound calls**: - Answer incoming calls promptly and professionally, addressing subscriber queries, concerns, and technical issues in a courteous and effective manner. problems. **2. Handle outbound calls**: - Initiate outbound calls to existing subscribers to remind them of upcoming renewals, ensuring a seamless renewal process. - Proactively...

Greetings from CII MCC, We are looking for a Sales Associate Job Role: Sales and Marketing Location : Cochin **Salary**: ₹12,500.00 - ₹15,500.00 per month **Benefits**: - Provident Fund Day range: - Weekend availability Shift: - Day shift Supplemental pay types: - Performance bonus Travel requirement: - Travel

When creating a job description for a Sales Associate position to post on Indeed or any other job board, it's important to provide a clear and detailed overview of the role and its responsibilities. Here's a sample job description for a Sales Associate: **Job Title: Sales Associate** **Company**: [Your Company Name] **Location**: [City, State] **Job...

**Digital Marketing Trainer** We are looking for a talented and enthusiastic Digital Marketing Trainer to join our team. **Responsibilities**: - Handle Classes and multiple batches - Conducting doubt or query sessions for students during digital marketing training. - Proficient in the latest tools and industry updates pertaining to all aspects of digital...