Contact Centre Associate

**IMMEDIATE HIRING FOR **_**CONTACT CENTRE ASSOCIATE**_ - **Job location: kochi, INFOPARK**: - **Exp in years**:0-5 years/Freshers - **Gender Preference**:Male/female - **Fixed salary: 15-25k**: - **Education: Degree**: **Duties & Responsibilities** - **Handles incoming and outgoing calls**: - **Respond to customer queries in polite, friendly and...

**CALL CENTRE ASSOCIATE** FRESHER/ EXPERIENCED Work Location: Infopark Kochi Employment: Permanent Skills required: Good English Speaking skill **Job Description**: Good English communication skills. **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Commuter assistance - Flexible schedule - Health insurance - Leave encashment - Life...

Handles incoming and outgoing calls - Respond to customer queries in polite, friendly and professional manner - Take ownership of all cases until satisfactory solution is reached - Adhere and follow on agreed KPI/Targets - Proper escalation process should be followed on all complex cases where agent may need to escalate issue second level of support as need...

Experience - 0-5 Years Qualification-Graduation/Under Graduation/Diploma Skills Required - Good Command over English Prior BPO experience will be an added advantage Schedule: - Flexible shift - Rotational shift Ability to commute/relocate: - Kochi, Kerala: Reliably commute or planning to relocate before starting work (required) Application...

The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center. - Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. - Greeting...

The representative provides a positive customer service experience that meets the needs of our patients by educating them on products and services, listening to concerns, addressing issues, and placing supply orders in a high-volume inbound call center. - Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs. - Greeting...

1. Graduates - fresher or with experience 2. Excellent communication in English. Knowledge of Malayalam and Hindi will be an added advantage. 3. Should know MS Office (MS Word, Excel & PowerPoint) 4. Willing to work hard, agile & flexible to work in shifts (1 weekly off on any day). 5. Patience will be an added virtue in this industry **Attend kindly to...

Experience **:0 - 5 Years** Qualification **:Graduation/Under Graduation/Diploma** The capacity to multitask, prioritize, and efficiently manage time Customer focus and capacity to adapt to various personality types **Freshers can apply!** **Previous experience in a customer support role will be an added advantage** **Good Command Over...

**1. Handle inbound calls**: - Answer incoming calls promptly and professionally, addressing subscriber queries, concerns, and technical issues in a courteous and effective manner. problems. **2. Handle outbound calls**: - Initiate outbound calls to existing subscribers to remind them of upcoming renewals, ensuring a seamless renewal process. - Proactively...

**1. Handle inbound calls**: - Answer incoming calls promptly and professionally, addressing subscriber queries, concerns, and technical issues in a courteous and effective manner. problems. **2. Handle outbound calls**: - Initiate outbound calls to existing subscribers to remind them of upcoming renewals, ensuring a seamless renewal process. - Proactively...