Business Support Associate

5 days ago


Chennai, India NTT DATA Full time

In these roles you will be responsible for:

- Analyzes data, formulates conclusions and provides summary analysis for leadership
- Monitors trends and elevates issues due to data variances
- Engages end user to determine information requirements
- Interfaces with customers to set expectations regarding report availability and SLAs
- Monitors report and data availabilities and proactively communicates with customers on delayed reports/data sets
- Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions
- Regularly exercises discretion and independent judgment on business matters
- Implements work plans and schedules as assigned - Designs, drives and implements reporting to support the business
- Collaborates with other groups
- Provides feedback to help improve processes
- Monitors industry trends

Required Skills for this role include:

- University Degree
- Strong and effective communication (both written and verbal) with colleagues, business leaders, and external stakeholders including customers
- Proficient in Advanced MS Excel, SQL Server.
- Proficient in Reporting tool like Power Bi
- Creating smart & impactful PowerPoint presentations

Preferences:

- Develop/improve statistical and predictive modeling algorithms and visualization to fit the use cases.
- Experience in Advanced Excel Application and Automation reports (VBA/Visual Studio) - Effective troubleshooting skills where you can leverage your research, analysis, and problem solving skills.

**Job Segment**:
Database, SQL, Technology


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