Reservations Associate

5 days ago

Bengaluru Karnataka, India Marriott International, Inc Full time

**Job Number** 24149665
**Job Category** Reservations
**Location** Courtyard Bengaluru Hebbal, No 2/55 Outer Ring Road, Nagavara, Bengaluru, Karnataka, India VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management

***

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system. Follow proper escalation procedures when addressing guest concerns.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Reservation Associate

    2 weeks ago

    Bengaluru, Karnataka, India Wonderla Resorts Full time

    **Job Description of Reservation-Associate** 1. Processes reservations by mail, telephone or central reservation systems referral. 2. Processes reservations for the sales office, other hotel departments, and travel agents. 3. Knows the type of rooms available as well as their location and layout. 4. Knows the selling status, rates, and benefits of all...

  • Reservations Associate

    2 weeks ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25087625 **Job Category**Reservations **Location**JW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India, 560001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Reservations Associate

    1 day ago

    Bengaluru, Karnataka, India Shangri-La Hotels Full time

    Shangri-La Bengaluru Shangri-La Bengaluru operates on a simple yet powerful philosophy of Shangri-La hospitality from a caring family. The uniquely Asian view of service at this luxury hotel in Bengaluru embodies the core values of respect, helpfulness, courtesy, sincerity and humility. We are diverse, warm and caring, but also demanding, dynamic and...

  • Reservation Associate

    2 weeks ago

    Bengaluru, Karnataka, India Wonderla Resorts Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Job Description of Reservation-AssociateProcesses reservations by mail, telephone or central reservation systems referral.Processes reservations for the sales office, other hotel departments, and travel agents.Knows the type of rooms available as well as their location and layout.Knows the selling status, rates, and benefits of all packages plans.Knows the...

  • Reservation Associate

    7 days ago

    Bengaluru, India Wonderla Resorts Full time

    Job Description of Reservation-Associate Processes reservations by mail, telephone or central reservation systems referral. Processes reservations for the sales office, other hotel departments, and travel agents. Knows the type of rooms available as well as their location and layout. Knows the selling status, rates, and benefits of all packages plans. ...

  • Reservation Associate

    7 days ago

    Bengaluru, India Marriott International Full time

    Additional InformationJob Number Job CategoryReservationsLocationCourtyard by Marriott Bengaluru Hebbal, No 2/55 Outer Ring Road, Nagavara, Bengaluru, Karnataka, India, ScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Executive-reservations

    1 week ago

    Bangalore, Karnataka, India Marriott Full time

    Oversee accuracy of room blocks reservations and group market codes Communicate company values and or culture to new employees Review and implement new Reservations procedures Process all reservation requests changes and cancellations received by phone fax or mail Identify guest reservation needs and determine appropriate room type Verify...

  • Reservation Executive

    3 days ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24063472 **Job Category** Reservations **Location** JW Marriott Bengaluru Prestige Golfshire Resort & Spa, Nandi Hills Road Karahalli Post, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and...

  • Reservations Executive

    3 weeks ago

    Bengaluru, Karnataka, India Zolo Full time

    Role : Reservation Associate/Executive About Zolo ZoloStays stands out as the leading provider of managed co-living spaces in India, catering to the needs of both working professionals and students. With over $100 Mn in funding from Nexus Venture Partners, IDFC Alternatives, and Mirae Asset, we are rapidly growing. Zolo is a community that fosters growth...

  • Reserves and Reservoir Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Chevron Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Total Number of Openings4Job DescriptionWe are seeking a skilled Reserves and Reservoir Engineer to join our Production Forecasting team. The successful candidate will play a crucial role in evaluating and managing reserves and supporting production forecasting efforts. This role involves conducting technical assessments, preparing reserves reports, and...