Reservations Executive

2 weeks ago

Bengaluru, Karnataka, India Zolo Full time

Role : Reservation Associate/Executive

About Zolo

ZoloStays stands out as the leading provider of managed co-living spaces in India, catering to the needs of both working professionals and students. With over $100 Mn in funding from Nexus Venture Partners, IDFC Alternatives, and Mirae Asset, we are rapidly growing.

Zolo is a community that fosters growth and personal development. Our founders believe that potential, not just pedigree, is the key to success, and that is why they built Zolo around the principle of thinking like an owner. Hence, we seek passionate individuals ready to innovate, flapping their wings outside of the traditional 9-to-5 schedule

What will you do in a nutshell?

We are seeking a proactive and customer-oriented Reservation Executive to join our team at ZoloStays. The ideal candidate will be responsible for assisting customers with ZHotel bookings, managing reservations, providing information on availability and pricing, and supporting smooth operational coordination. This role demands strong communication skills, attention to detail, and a passion for delivering exceptional customer service.

Your role in detail :

● Assist customers with ZHotel bookings by sharing property details, availability, and pricing

● Handle calls, messages, and inquiries from potential guests or partners

● Manage and update reservation records, ensuring accuracy and timeliness

● Coordinate with internal teams (Sales, Operations, Property Managers) for booking confirmations

● Provide follow-up and support on customer queries and resolve concerns proactively

● Maintain daily records of reservations, changes, cancellations, and feedback

● Upsell relevant options based on availability and customer needs

● Support reservation reporting and contribute to enhancing booking efficiency

What qualifications can enhance the chances of shortlisting?

● Bachelor's degree in Hospitality, Business Administration, or a related field.

● Proven experience in reservations, sales, or customer service, preferably in the hospitality industry.

● Excellent negotiation and communication skills.

● Strong customer service orientation with a focus on delivering exceptional experiences.

● Ability to analyze market trends and adapt pricing strategies accordingly.

● Proficient in using reservation management software and tools.

● Detail-oriented with strong organizational and multitasking abilities.

● Ability to work effectively in a team environment and under pressure.

Why could Zolo be the ideal fit for you?

Looking for a workplace that values learning and growth? Zolo is the perfect place

for you Our employee-friendly policies and talented team members create a dynamic

environment where you can thrive. We're a close-knit group of professionals who are

passionate about excellence and supporting one another. Don't miss out on the

opportunity to join a team that's constantly pushing the boundaries If you're a top

talent looking for an exciting and fruitful experience, then apply now to become a

part of the Zolo family. Trust us, it will be a journey you won't want to miss

  • Reservation Executive

    3 weeks ago

    Bengaluru, Karnataka, India Vesta Hotels & Resorts Full time

    Requirement:Male/FemaleAge 24-35 yearsLocation: KolkataRole Description:This is a full-time on-site role as an Executive - Central Reservation at Vesta Hotels & Resorts in the Greater Kolkata Area. The role involves overseeing accuracy of Reservations put into system by the individual hotels properly as per Company Guidelines in the chain hotels. Also to...

  • Reservations Executive

    2 weeks ago

    Bengaluru, Karnataka, India Bari Kothi Heritage Hotel Full time

    Role SummaryWe are seeking a dynamic and customer-focused Reservation Sales Executive to manage guest reservations and drive sales conversions. This role requires excellent communication, sales skills, and the ability to deliver seamless guest experiences.Key ResponsibilitiesManage room reservations, group bookings, and event inquiries via phone, email &...

  • Reservations Executive

    2 weeks ago

    Bengaluru, Karnataka, India The Hosteller Full time

    Job brief:The Hosteller, a chain of backpacker hostels with 60+ hostels across India currently, is the perfect pit-stop for global as well as local travelers to relax, rejuvenate, and experience India's rich heritage while not worrying about a clean, safe, and smart place to stay. It is one of the fastest-growing hostel chains in India that is uniquely...

  • Reservations Executive

    3 weeks ago

    Bengaluru, Karnataka, India Marriott Full time

    POSITION SUMMARYOversee accuracy of room blocks reservations and group market codes Communicate company values and or culture to new employees Review and implement new Reservations procedures Process all reservation requests changes and cancellations received by phone fax or mail Identify guest reservation needs and determine appropriate room type ...

  • 15h Left: Reservations Executive

    3 weeks ago

    Bengaluru, Karnataka, India Zolo Full time

    Job DescriptionRole : Reservation Associate/ExecutiveAbout ZoloZoloStays stands out as the leading provider of managed co-living spaces in India, catering to the needs of both working professionals and students. With over $100 Mn in funding from Nexus Venture Partners, IDFC Alternatives, and Mirae Asset, we are rapidly growing.Zolo is a community that...

  • Reservations Executive

    2 weeks ago

    Bengaluru, Karnataka, India Hostie - Boutique travel homes Full time

    We are looking for a dynamic candidate with experience in Hotel Reservations / Front Office.* Opening for Gurgaon location* Working Days – 6 Full time (from Office)* Relocation – NoKRA:Handle Inbound / Outbound client calls / message inquiries on IVR / OTA's, and convert inquiries into bookings to meet and exceed revenue targetsSuccessfully create...

  • Reservations Customer Experience Manager

    2 weeks ago

    Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 10,00,000

    Job OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Reservations Executive. This is an exciting opportunity to work in a dynamic environment, providing exceptional service to our guests and contributing to the success of our organization.

  • Revenue Analyst

    2 weeks ago

    Bengaluru, Karnataka, India Marriott Executive Apartments Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Additional InformationJob Number Job CategoryRevenue ManagementLocationJW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India, 560001VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeNon-ManagementPosition SummaryAssist in the management of rooms inventory to maximize cluster rooms revenue, as well as maintain accuracy of...

  • Revenue Analyst

    1 week ago

    Bengaluru, Karnataka, India Marriott Executive Apartments Full time

    Job DescriptionAdditional InformationJob Number25147621Job CategoryRevenue ManagementLocationJW Marriott Hotel Bengaluru, 24/1 Vittal Mallya Road, Bengaluru, Karnataka, India, 560001VIEW ON MAPScheduleFull TimeLocated RemotelyNPosition Type Non-ManagementPosition SummaryAssist in the management of rooms inventory to maximize cluster rooms revenue, as well as...

  • Executive of Room Sales

    2 weeks ago

    Bengaluru, Karnataka, India beBeeReservation Full time

    Job Title: Reservation ExecutiveDescription:The Reservation Executive plays a pivotal role in the hotel's operations, ensuring seamless guest experiences. The primary objective is to maximize room sales through proactive up-selling and sales techniques, while accurately recording and processing reservations.Responsibilities:Training & Development: Stay...