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Customer Care Executive

2 weeks ago

Bathinda, India McCarthy AI Private Limited Full time

**Responsibilities**:

- Answer calls professionally and provide information about products and services, take, and obtain details of complaints
- Follow up to ensure that appropriate actions are taken on customer requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation Requirements - Strong communications skills - Ability to listen and problem-solve - Strong interpersonal skills - Ability to perform under pressure - Basic computer skills - Handling Customer Over The Call Or Chat - Customer Care - Excellent Communications Required

**Salary**: ₹9,000.00 - ₹12,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Leave encashment
- Paid sick time

Shift:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Bathinda, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)