Customer Care Inbound Process

Answering or making inbound calls to clients to learn about and address their needs, complaints, or other issues or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued Engaging in active listening with callers, confirming or clarifying Building lasting relationships...

We are seeking a dedicated and customer-focused Customer Care Executive to join our real estate team. You will be responsible for handling client interactions, addressing inquiries, resolving issues, and ensuring a smooth post-sales experience. This role is vital in building lasting relationships with our customers and maintaining a high level of client...

We are hiring for Customer Care Associates (Inbound - Voice) **Job Description**: - They will be talking to customers - Resolving customers’ queries on phone - Deal with customer centricity - Documenting the conversation & resolution - Identify the customer Escalation and act according to it - Should have very good reasoning & logical approach towards...

We are looking for dedicated and customer-oriented Customer Care Executives **Responsibility** **Job Types**: Full-time, Fresher Pay: ₹14,922.97 - ₹18,007.34 per month **Benefits**: - Health insurance Schedule: - Monday to Friday Supplemental Pay: - Yearly bonus **Education**: - Higher Secondary(12th Pass) (required) **Language**: - Hindi...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

*Hiring for customer service inbound* Salary upto 35k in hand plus performance based incentives * 1- *Excellent Communication skills* 2- *must be graduate 3- *Min 1 year Experience in customer service in bpo industry with exp letter and salary slip last* 4 - 5.5 days working with Day shift* *Location mohan estate* *immediate joining only* *Age limit...

NEEDLEDUST is hiring Customer care executive! We are looking for a Customer Care Executive to join our dynamic team. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to handle queries professionally. Key Responsibilities : • Handle inbound and outbound customer calls, emails, and chats. • Provide...

Inbound and outbound Calls To customer for service reminder and service related enquiries. - Good communication skills. - Pending job Reminders to customer. - Feedback calls. - Co-ordination with service advisor. **Salary**: ₹12,000.00 - ₹18,000.00 per month **Benefits**: - Cell phone reimbursement - Internet reimbursement Schedule: - Morning...

Handle inbound calls from customers, addressing their inquiries and resolving issues in a timely and professional manner Provide accurate information about services, and company policies Assist in troubleshooting technical problems or concerns that customers may face Maintain customer satisfaction by offering effective solutions and ensuring a positive...

Job Overview: As a Customer Care Executive, you will be responsible for handling inbound and outbound calls to assist customers with their queries, provide information about our products and services, resolve complaints, and actively promote sales. The role requires excellent communication skills, a customer-centric mindset, and the ability to contribute to...