Customer Support Inbound Process

2 weeks ago


Delhi Delhi, India INNOVEXA SOLUTIONS Full time

Handle inbound calls from customers, addressing their inquiries and resolving issues in a timely and professional manner

Provide accurate information about services, and company policies

Assist in troubleshooting technical problems or concerns that customers may face

Maintain customer satisfaction by offering effective solutions and ensuring a positive experience

Document customer interactions and transactions in the system for future reference

Follow-up with customers if needed to ensure resolutions are properly executed

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹13,851.55 - ₹21,942.79 per month

**Benefits**:

- Flexible schedule
- Health insurance

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Ability to commute/relocate:

- New Delhi, Delhi: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (required)

Work Location: In person



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