Customer Care Executive

3 days ago


Laxmi Nagar Delhi Delhi, India GURU EMPIRE CONSTECH PRIVATE LIMITED Full time

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff.

**Job Types**: Full-time, Permanent

Pay: ₹10,309.65 - ₹27,543.83 per month

**Benefits**:

- Health insurance

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person



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