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Captain (F&b Service)

2 weeks ago

New Delhi, India The Metropolitan Hotel & Spa Full time

**Responsibilities and Duties**
Job Description: Captain (F&B Service)
- Responsible for guiding the hostess, waiter/waitress and bus boy/girls in the performance of their jobs.
- Responsible for ensuring sufficient operating guest supplies, beverage supplies and operating equipment

during outlet’s operation.
- Responsible for the over all sanitation and cleanliness of the outlet during the shift.
- Responsible for the proper maintenance and good working order of all equipment, furniture and

fixtures in the outlet.
- Responsible for consistently implementing the service standards and operating procedures in the

outlet.
- Responsible for ensuring sufficiency of manpower in the shift.
- Performs other duties and responsibilities assigned by immediate superior, which leads to guest

Satisfaction and profit for the hotel.
- Communicates and personally attends to VIP guests, in the outlet.
- Reports to the Outlet Manager and/or Supervisor.
- Coordinates with the Chef de Partie, concerning special menus, availability of menu items and

changes in the menu.
- Directs the activities of all the service staff assigned in his/her shift.
- Coordinates with the other staff within the department and other department in the performance

of duties and responsibilities.
- Knowledgeable of all the standard operating procedures in the outlet.
- Assists the service staff in the service of food and drinks.
- Visits the guests in the tables occupied, to confirm guest satisfaction.
- Handles guest complains professionally and satisfactorily.

Desired Skills and Experience
- At least 3 years of experience of F&B Service.
- University degree in Hospitality

Company Profile: You can also though the links:
**Salary**: ₹25,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Rotational shift

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- New Delhi, New Delhi - 110001, Delhi: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Health insurance