Workshop Supervisor

2 weeks ago

Kolkata West Bengal, India FINPLUS ADVISORY SERVICES PRIVATE LIMITED Full time

**Key responsibilities of a Workshop Incharge**:
**Work Order Management**: Receive and analyze vehicle repair requests, assigning tasks to appropriate technicians based on expertise and workload.

**Monitor repair progress, identify potential delays, and communicate updates to customers.** Ensure accurate documentation of repair details, parts used, and labor hours on work orders.

**Team Supervision**: Lead and motivate a team of mechanics, including apprentices, ensuring they adhere to company repair procedures and quality standards.

**Conduct performance evaluations, provide feedback, and identify training needs for technicians** Address any technical issues or disputes arising within the workshop.

**Inventory Management**: Maintain optimal stock levels of spare parts and consumables, coordinating with the parts department to ensure timely availability

**Monitor parts usage, identify potential cost-saving opportunities, and manage inventory control systems.**

**Quality Control: Conduct quality checks on completed repairs to ensure adherence to manufacturer specifications and customer expectations.** Investigate customer complaints regarding repairs and implement corrective actions where necessary.

**Workshop Operations**: Ensure the workshop is maintained in a clean and organized manner, with proper tool management and equipment upkeep.

**Monitor and enforce safety regulations within the workshop, conducting safety training sessions for staff.** Plan and schedule maintenance activities for workshop equipment.

**Customer Service**: Interact with customers, addressing concerns and providing updates on repair status

**Build positive customer relationships to promote repeat business and referrals**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Rotational shift
- Weekend availability

Supplemental Pay:

- Yearly bonus

Work Location: In person

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