WORKSHOP INCHARGE/ Supervisor
21 hours ago
Key responsibilities of a 2 WHEELER Workshop In charge or Supervisior • Work Order Management: • Receive and analyze vehicle repair requests, assigning tasks to appropriatetechnicians based on expertise and workload.• Monitor repair progress, identify potential delays, and communicate updates tocustomers. • Ensure accurate documentation of repair details, parts used, and labor hours on workorders. • Team Supervision: • Lead and motivate a team of mechanics, including apprentices, ensuring they adhereto company repair procedures and quality standards. • Conduct performance evaluations, provide feedback, and identify training needs fortechnicians • Address any technical issues or disputes arising within the workshop. • Inventory Management: • Maintain optimal stock levels of spare parts and consumables, coordinating with theparts department to ensure timely availability • Monitor parts usage, identify potential cost -saving opportunities, and manage inventorycontrol systems. • Quality Control: • Conduct quality checks on completed repairs to ensure adherence to manufacturerspecifications and customer expectations. • Investigate customer complaints regarding repairs and implement corrective actionswhere necessary. • Workshop Operations: • Ensure the workshop is maintained in a clean and organized manner, with proper toolmanagement and equipment upkeep. • Monitor and enforce safety regulations within the workshop, conducting safety trainingsessions for staff. • Plan and schedule maintenance activities for workshop equipment. • Customer Service: • Interact with customers, addressing concerns and providing updates on repair status • Build positive customer relationships to promote repeat business and referralsRequirements 3 -5 years experience required as Workshop In Charge or Supervisor in any two wheeler company Benefits As per Industry
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