Operations Executive

7 days ago


Chhattarpur Delhi Delhi, India VASA DENTICITY LIMITED Full time

**OPERATIONS EXECUTIVE**
**Salry upto 20 k**

**Job Descriptions**

**Product/Service Knowledge**:

- Understanding Policies: Familiarize yourself with the company's refund policies. This includes knowing the conditions under which a refund is allowed, any time limits, and specific procedures.

**Analytical Thinking**:

- Analyze and identify the root causes of refund requests.
- Collaborate with relevant teams to address underlying issues and prevent future occurrences.
- Employ effective problem-solving skills to resolve customer complaints and disputes.

**Refund Processing**:

- Review refund requests and assess eligibility based on established company policies.
- Accurately process refunds through the designated system within specified timeframes.
- Collaborate with other departments to gather necessary information for refund approval.

**Communication with Other Departments**:

- Communicate any trends or issues observed during the refund process to improve overall operations.

**Qualifications**:

- Bachelor's degree.
- Strong communication skills, both verbal and written.
- Proficiency in using relevant computer systems and software.
- Ability to remain calm and professional in challenging situations.
- Detail-oriented with excellent organizational and time management skills.
- Problem-solving mindset and ability to think critically.

Location :VASA DENTICITY LIMITED,
Khasra No. 714, Village, P.O. Chattarpur,
Opp. DLF Gate No.2,
Near Geetanjali Salon

**Job Types**: Full-time, Permanent, Fresher, Internship
Contract length: 6 months

**Salary**: ₹10,202.81 - ₹20,001.91 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Health insurance
- Paid sick time
- Paid time off

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Ability to Commute:

- Chhattarpur, Delhi, Delhi (required)

Work Location: In person

**Speak with the employer**

+91 9205113375


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