Operations Executive
1 week ago
**OPERATIONS EXECUTIVE**
**Salry upto 20 k**
**Job Descriptions**
**Product/Service Knowledge**:
- Understanding Policies: Familiarize yourself with the company's refund policies. This includes knowing the conditions under which a refund is allowed, any time limits, and specific procedures.
**Analytical Thinking**:
- Analyze and identify the root causes of refund requests.
- Collaborate with relevant teams to address underlying issues and prevent future occurrences.
- Employ effective problem-solving skills to resolve customer complaints and disputes.
**Refund Processing**:
- Review refund requests and assess eligibility based on established company policies.
- Accurately process refunds through the designated system within specified timeframes.
- Collaborate with other departments to gather necessary information for refund approval.
**Communication with Other Departments**:
- Communicate any trends or issues observed during the refund process to improve overall operations.
**Qualifications**:
- Bachelor's degree.
- Strong communication skills, both verbal and written.
- Proficiency in using relevant computer systems and software.
- Ability to remain calm and professional in challenging situations.
- Detail-oriented with excellent organizational and time management skills.
- Problem-solving mindset and ability to think critically.
Location :VASA DENTICITY LIMITED,
Khasra No. 714, Village, P.O. Chattarpur,
Opp. DLF Gate No.2,
Near Geetanjali Salon
**Job Types**: Full-time, Permanent, Fresher, Internship
Contract length: 6 months
**Salary**: ₹10,202.81 - ₹20,001.91 per month
**Benefits**:
- Cell phone reimbursement
- Food provided
- Health insurance
- Paid sick time
- Paid time off
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
Ability to Commute:
- Chhattarpur, Delhi, Delhi (required)
Work Location: In person
**Speak with the employer**
+91 9205113375
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