Steward (F&b Service)

18 hours ago

Bengaluru, India Wonderla Amusement Full time

**Business Unit**: Wonderla Resort, Bengaluru
**Department**: F&B Service
**Qualification**: B.H.M/Diploma or any degree
**Experience**: 1-3 years (Only Male)
**Report To**: HOD

**Duties & Responsibilities**:
Efficiency and obediance
- Responsible for efficient work in work areas.
- Be obedient with superiors and treat colleagues fairly
- Be polite to guest and have good manners
- Filling the absence of staff needed
- Should be abe to work under pressure and for long periods of time

Hygiene and personal grooming
- Should have good personal grooming quaity.
- Responsible for providing hygienic service to guest.
- Must and should take daily bath and properly shave.
- Be presentable in front of the guests.

General
- Come to duty punctualy with proper grooming
- Cordial behaviour with staffs and guest
- Be responsible for the mis en place and mis en secene
- Check all the f&b outlets including floor pantries and floors
- Greet the guest with a smile and present the menu
- Inform the guest about our specialty and make up-sells
- Good commutation with guest and making sure to provide assistance for all their queries
- Good coordination with kitchen staff
- Must have good menu knowledge
- Good eye contact and body language
- Make sure of proper clearance and closing
- Make sure of proper inventory and breakage
- Be well aware of our property

**Skills**:

- Skilled in F&B service
- Collaboration
- Must have a good knowledge of the menu
- Be familiar with the operating sales
- Should have knowledge about wines and liquors
- Should be familiar with updates about the property

**Language Skills**:

- Ability to speak, read, analyse and interpret standard of performance manuals, technical procedures, manual or statutory regulations.

**Computer Skills**:

- Basic computer skills & knowledge in Property Management Software (PMS).

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