Customer Relation Executive

2 days ago

Nallalam Calicut Kerala, India BRIDGEWAY ATHER Full time

**Primary Roles**
- Answer all calls that come to Ather Retail Space - provide guidance and information over the phone to help them purchase Ather electric scooter.
- Initial meet and greet
- welcome customers who enter Ather Retail Space offer assistance and guide them to a Product Specialist if required.

**Responsibilities**
- Attend inbound calls and provide suitable assistance/guidance to potential customers Update Call/ Customer details on DMS ensure good data clarity.
- Provide sufficient product information and engage with the customers if all PS are busy or unavailable.
- Assist the sales team in ensuring good time management, opening/ closing SOP's are followed at Ather Experience Centre.

**Specialized Knowledge & Skills**
- Graduate with a proven track record in business development and sales
- Must be highly organized and detail-oriented with a demonstrated ability to work towards achieving set dealership sales/ revenue targets
- Proven track record in marketing communications and or/sales role in a retail and/or
- showroom environment
- Excellent presentation and communication skills

**Qualification**

Graduation

**Experience**

Graduates with 1 - 3 years’ experience in customer handling/ retail

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person

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