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Customer Relationship Officer

3 weeks ago

Pune, India Firstcry.com Full time

**Hi,**

**As per our telephonic discussion, Kindly revert me back with your updated resume and portfolio.**

**Company profile**:
**Project Description: (Project on which the new hire will work) : CRO at Firstcry Jaipur.**

**Ø - Proven work experience as a Retail Sales Representative or Sales Associate or similar role**

**Ø - Understanding of the retail sales process**

**Ø - Familiarity with consumer behavior principles**

**Ø - Knowledge of inventory stocking procedures**

**Ø - Basic math skills**

**Ø - Track record of achieving sales quotas**

**Ø - Excellent communication skills, capable of building trusting relationships**

**Ø - Ability to perform in fast-paced environments**

**Ø - Flexibility to work various shifts**

**Roles and responsibilities**:
**Ø -Greet and direct customers**

**Ø -Provide accurate information (e.g. product features, pricing and after-sales services)**

**Ø - Answer customers’ questions about specific products/services**

**Ø - Conduct price and feature comparisons to facilitate purchasing**

**Ø - Cross-sell products**

*
Ø - Stay up-to-date with new products/servicesP
*

**Salary**: ₹10,000.00 - ₹16,000.00 per month

Schedule:

- Day shift
- Evening shift
- Flexible shift

COVID-19 considerations:
Yes

Ability to commute/relocate:

- Pimple Saudagar,, Pune - 411001, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)