Customer relationship officer
3 days ago
Join , a leading name in the Retail Apparel and Fashion industry, as a Customer Relationship Officer. In this pivotal role, you will be at the forefront of enhancing customer satisfaction and loyalty by providing exceptional service and support. Your primary responsibilities will involve managing customer queries, resolving issues efficiently, and ensuring a seamless shopping experience for our valued clients. By leveraging excellent communication skills and a customer-centric approach, you will contribute to building strong relationships and fostering trust with our clientele. As part of a dynamic team, you will have the opportunity to work in a fast-paced environment, where your insights and problem-solving abilities will drive customer engagement and retention. If you are passionate about delivering outstanding customer service and thrive in a collaborative setting, this role offers a rewarding career path with growth opportunities within . Tasks Respond to customer inquiries and provide product information in a friendly manner. Resolve customer complaints and escalate issues when necessary to ensure satisfaction. Maintain accurate records of customer interactions and transactions. Collaborate with the sales and product teams to stay updated on new arrivals and promotions. Gather customer feedback and share insights with management to improve service quality. Requirements Strong communication skills to effectively engage with customers and understand their needs. Experience in retail or fashion industry is a plus, but a passion for helping customers is a must. Ability to multitask and manage time efficiently in a fast-paced environment. Proficiency in using CRM software and basic computer applications. Problem-solving skills with a customer-first attitude to ensure satisfaction and loyalty. Benefits Of Join as a Customer Relationship Officer to enhance customer experiences in the dynamic retail fashion industry. Elevate your career with us, where innovation meets customer delight.
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Customer Relationship Officer
7 days ago
pune, India Firstcry Franchise Full timeCompany Description Firstcry Franchise Viman-nagar - Pune's Biggest Franchise store Role Description As a Customer Relationship Officer, your contributions will be essential in creating exceptional shopping experiences for our customers and fostering long-term relationships. Your responsibilities will include, but are not limited to: • Greeting all...
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Customer Relationship Officer
1 week ago
Pune, India Firstcry Franchise Full timeCompany Description Firstcry Franchise Viman-nagar - Pune's Biggest Franchise store Role Description As a Customer Relationship Officer, your contributions will be essential in creating exceptional shopping experiences for our customers and fostering long-term relationships. Your responsibilities will include, but are not limited to: • Greeting all...
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Customer Relationship Officer
7 days ago
Pune, India Firstcry Franchise Full timeCompany Description Firstcry Franchise Viman-nagar - Pune's Biggest Franchise store Role Description As a Customer Relationship Officer, your contributions will be essential in creating exceptional shopping experiences for our customers and fostering long-term relationships. Your responsibilities will include, but are not limited to: • Greeting all...
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Customer Relationship Officer
7 days ago
Pune, India Firstcry Franchise Full timeCompany Description Firstcry Franchise Viman-nagar - Pune's Biggest Franchise store Role Description As a Customer Relationship Officer, your contributions will be essential in creating exceptional shopping experiences for our customers and fostering long-term relationships. Your responsibilities will include, but are not limited to: • Greeting all...
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Customer Relationship Officer
7 days ago
Pune, India Firstcry Franchise Full timeCompany Description Firstcry Franchise Viman-nagar - Pune's Biggest Franchise store Role Description As a Customer Relationship Officer, your contributions will be essential in creating exceptional shopping experiences for our customers and fostering long-term relationships. Your responsibilities will include, but are not limited to: • Greeting all...
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Customer Relationship Officer
13 hours ago
Pune, India Whatjobs IN C2 Full timeCompany Description Firstcry Franchise Viman-nagar - Pune's Biggest Franchise store Role Description As a Customer Relationship Officer, your contributions will be essential in creating exceptional shopping experiences for our customers and fostering long-term relationships. Your responsibilities will include, but are not limited to: - Greeting all customers...
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Customer Relationship Officer
1 week ago
Pune, India Mantra Resorts Full timeCustomer Relationship Officer required to interact directly with customers and handle complaints as well as reviews at a noted resort 65 km away from Pune. 1) Cheerful and friendly personality 2) Must be willing to shift to the resort location 3) Must be well-versed with MS Office or Google Workspaces 4) Hospitality background ideal 5) Should be able to...
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Customer Relationship Officer
2 weeks ago
Pune, India Firstcry.com Full timeJob Description - Customer Relationship Officer A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business. Proven work experience as a Retail Sales...
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Customer Relationship Officer
7 days ago
Pune, India Firstcry Franchise Full timeCompany DescriptionFirstcry Franchise Viman-nagar - Pune's Biggest Franchise storeRole DescriptionAs a Customer Relationship Officer, your contributions will be essential in creatingexceptional shopping experiences for our customers and fostering long-termrelationships. Your responsibilities will include, but are not limited to:• Greeting all customers...
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Customer Relationship Officer
7 days ago
Pune, India Firstcry Franchise Full timeCompany DescriptionFirstcry Franchise Viman-nagar - Pune's Biggest Franchise storeRole DescriptionAs a Customer Relationship Officer, your contributions will be essential in creatingexceptional shopping experiences for our customers and fostering long-termrelationships. Your responsibilities will include, but are not limited to:• Greeting all customers...