Customer Resolution

Roles and Responsibilities Review and approve resolutions for customer complaints before sharing final communication to customersSet up complaints resolution team to resolve customer complaintsDraft and send final responses to customersSet up and drive Framework to reduce customer complaints and resolution TATEnd to End management of customer...

Roles and Responsibilities Connect with stakeholders like sales ,operations ,collections , legal etc for accurate & timelyresolutionof customer complaints Review and approve resolutions for customer complaints submitted by stakeholders & functionsProcure the required system & people access to resolve customer complaints in time bound mannerReview & send...

Position: Analyst (Operations) for a Banking client Company: Sterling Customer Experience Pvt. Ltd. Process: Chat based Shifts - 8 hours shift including breaks with 5 days working shift Location: Powai, Mumbai We are open for walk-ins every Monday to Friday from 3 pm onwards at 1st Floor, Sterling, Supreme Business Park, A-wing, Powai. Role and...

Job Summary:The Debt Resolution Specialist is responsible for managing the recovery of overdue accounts, using a proactive and customer-centric approach. This role requires expertise in debt collection, a strong understanding of recovery strategies, and a focus on maintaining positive customer relations while ensuring compliance with relevant regulations and...

Job Req ID: 37951- Location: Mumbai, IN- Function: Other- About: **Role** Response and Resolution Process Factory - Fasttrack and Regulatory Lead **Job Level/ Designation M3 **Function / Department** Customer Service - Corporate / Service Partner Operations **Location** Mumbai **No of Positions** 1 **Job Purpose** - Plan and manage end to end...

Job Profile : Associate Snag Resolution Location : Navi Mumbai Role Purpose: The Associate Snag Resolution is responsible for providing essential support to the Customer Program team within the Delivery department, specifically focusing on the identification, documentation, and tracking of "snags" or defects encountered during data center delivery,...

Job Profile : Associate –Snag ResolutionLocation : Navi MumbaiRole Purpose:The Associate – Snag Resolution is responsible for providing essential support to the Customer Program team within the Delivery department, specifically focusing on the identification, documentation, and tracking of "snags" or defects encountered during data center delivery,...

Job Profile : Associate Snag ResolutionLocation : Navi MumbaiRole Purpose:The Associate Snag Resolution is responsible for providing essential support to the Customer Program team within the Delivery department, specifically focusing on the identification, documentation, and tracking of "snags" or defects encountered during data center delivery,...

Job Profile : Associate Snag ResolutionLocation : Navi MumbaiRole Purpose:The Associate Snag Resolution is responsible for providing essential support to the Customer Program team within the Delivery department, specifically focusing on the identification, documentation, and tracking of "snags" or defects encountered during data center delivery,...

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Position Description The Remote Resolution...