Customer Care Executive

7 days ago


Gurugram Haryana, India HIRD Services Pvt ltd Full time

Customer service through calls.
- Ensure timely and accurate service delivery at defined productivity levels.
- Build client and domain knowledge to be able to deliver resolution in the first conversation.
- Ensure adherence to client Service Level Agreements (SLAs) like customer satisfaction, service level, handle time and customer effort.

**Relevant Experience**
- Excellent communication skills.
- Should be flexible to work in rotational shifts.
- Proficient in computer usage and basic knowledge of MS Office.
- Defined career roadmap that offers growth opportunities
- Work life balance with any 5-day work week.

**Education Skills**
- Graduate in B.Com, B.A, BCA, BBA, BHM, BSc (except B.Sc IT, Stats, Math Hons. and Eco. Hons.)
- Full time MBA, BE, and B.Tech graduates should have minimum 6 months of international BPO experience
- **B.Tech and MBA Freshers are not Applicable**

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Rotational shift

Work Location: In person

**Speak with the employer**
+91 9303800844



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