Customer Support Associate

4 days ago


Whitefield Bengaluru Karnataka, India Starmark Software Pvt.Ltd Full time

**Customer Support - Patient Calling (US Healthcare)Responsibilities**:

- Patient calling representatives address patients' concerns about their accounts
- Help with billing issues and negotiate to collect unpaid debt
- Their duties include creating payment plans and taking patients' payments
- When a patient's account has an overdue balance, the patient account representative calls the patient to discuss recovering the payment
- Good phone communication skills help working with patients and clearly explaining policies and details.
- Excellent verbal and written communication skills
- Good knowledge in MS Excel and word
- Flexible with Night shift timings
- Adaptability and willingness to go the extra mile when needed.

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance

Schedule:

- Monday to Friday
- Night shift
- US shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9449317640



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