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Customer Relationship Executive

3 weeks ago

Kondapur Hyderabad Telangana, India PKC Laundry Solutions Pvt LTD Full time

**Client Management**: Develop and maintain relationships with existing and potential clients to understand their needs and provide tailored solutions.
- **Communication**: Serve as the primary point of contact for clients, addressing inquiries, concerns, and feedback promptly and professionally.
- **Problem Solving**: Identify client issues and work collaboratively with internal teams to resolve them quickly and efficiently.
- **Sales Support**: Assist in identifying upselling and cross-selling opportunities to enhance client satisfaction and contribute to revenue growth. Inbound & Outbound Calls
- **Reporting**: Maintain accurate records of client interactions and prepare reports on customer feedback and trends.
- **Collaboration**: Work closely with sales, marketing, and product teams to ensure a cohesive approach to client engagement.

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Commission pay

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8331938224