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Dispatch Coordinator

2 weeks ago

Mohali Punjab, India DNA Growth Full time

**Job Summary**

We are currently seeking an experienced and reliable Dispatcher to join our team. As a Dispatcher, you will handle and coordinate logistics and transportation operations, ensuring smooth and efficient communication and coordination between drivers, customers, and service providers.

**Responsibilities**
- Dispatch drivers and monitor their progress throughout the day
- Coordinate routes for drivers to ensure timely delivery
- Plan daily loads and manage equipment for pickups and deliveries
- Schedule pickup and delivery appointments for drivers
- Ensure all units are on schedule for delivery and pickup
- Liaise with brokers, carriers and customers
- Handle shipping/receiving administration and customer service
- Coordinate orders between sales and drivers
- Direct and organize logistics activities, including obtaining shipping rates and negotiating with service providers
- Ensure carrier compliance with company policies and procedures
- Update customers on the status of each order and resolve freight issues
- Communicate with drivers, customers, and internal staff regarding delays or issues
- Ensure accurate and timely completion of all necessary documentation
- Edit orders as needed, print bills of lading and verify quantities and items
- Generate reports and maintain logs and records of calls and activities.
- Ensure proper safety procedures are followed
- Resolve any logístical problems such as traffic or delays

**Qualifications/Skills**
- Strong written and verbal communication skills
- Attention to detail
- Flexibility and organizational skills
- Proficiency in MS Office, particularly MS Excel
- Ability to prioritize and multitask

**Education and Experience Requirements**
- Bachelor's degree
- Preferably at least 6 months of dispatching experience

**Work Schedule**
- 4-days a week and 3 rotational days off
- Night shifts

Pay: ₹25,000.00 - ₹30,000.00 per month

Schedule:

- Rotational shift

Supplemental Pay:

- Shift allowance

**Experience**:

- Dispatching: 1 year (required)

Work Location: In person

Application Deadline: 14/11/2024