Sqa 4 to 6 Years Mumbai

2 days ago

Mumbai, India Capgemini Full time

A process savvy individual with an eye for quality. Must have implementation experience of Quality frameworks and Delivery Excellence methodology used in Quality Management and IT industry.
- Sound Knowledge of delivery methods and frameworks (Project & Service Management, Agile, ITIL ). Good understanding of industry best practices and its implementation

**Primary Skills**:

- Extensive experience of process definition and implementation covering various life cycles - Development / Maintenance / Transformation / Improvement / Innovation
- Perform service contract, SOW, scope statement reviews to gather service, quality, risk and compliance management requirements
- Building Process awareness in Engagement - Provide necessary process training, walkthrough of the processes and templates, assisting in Tools Setup
- Perform periodic audits covering process, quality assurance, compliance, metrics and risk reviews aligned with customer’s expectations
- Identify and facilitate improvement initiatives with quantified benefits r e.g. Incident reduction, FMEA effectiveness, Six Sigma Initiatives, Early Alerts etc
- Monthly reviews and reporting of performance, findings, recommendations, alerts and inferential analysis to the management
- Ensure readiness of the account project for internal and external audits
- Thorough understanding of delivery life cycle and frameworks like Waterfall, Agile, ITIL, Agile Service Management

**Secondary Skills**:

- Clear understanding of various IT industry best Standards, frameworks and models ISO 9001, ISO 20000, CMMi, Agile, Lean & Six Sigma, ITIL, ASM, DevOps, SAFe
- Participate / Conduct focus reviews and deep dive reviews of critical projects
- Knowledge sharing and guidance to team members

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