Customer Care Executive

7 days ago


Gomtinagar Lucknow Uttar Pradesh, India Talent ghar Full time

**Responsibilities**:

- Troubleshoot customer issues and provide effective solutions or escalate issues as needed.
- Assist customers with product/service-related queries, billing inquiries, and technical support.
- Document customer interactions accurately in the customer support system.
- Maintain a high level of product knowledge to assist customers effectively.
- Identify opportunities to improve processes and contribute to team performance.
- Collaborate with other departments to resolve customer concerns and provide feedback.
- Ensure customer satisfaction and follow up on unresolved issues.

Pay: ₹9,000.00 - ₹22,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)

**Language**:

- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 9936090243



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