
International Customer Service Representative
5 hours ago
**Job Description
- International Customer Service Representative**
**No. of openings
- 2**
**Location
- Fazalganj, Kanpur**
We are hiring customer service representatives to manage customer queries and complaints. You will also be asked to do modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
**Customer Service Representative Responsibilities**:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.
**Customer Service Representative Requirements**:
- High school diploma, general education degree, or equivalent.
- 1-4 Yrs Experience in international chat and voice process.
- Excellent speaking and writing English skills.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.
**Benefits**:
- Paid time off
Schedule:
- Day shift
- Weekend availability
**Education**:
- Diploma (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
-
Fazal Ganj, Kanpur, Uttar Pradesh, India Fincana Solutions Pvt.Ltd Full time**Job Purpose** To ensure a prospect / genuine / productive lead generation by the means of out bond calls dialed to US/Canada, with a focus to contribute maximum number of closed cases. **Key Responsibilities** 1. To make outgoing calls to prospect customer. 2. To try and sell the products and services to the customers on call. 3. To handle objections...
-
International Customer Service Advisor
2 weeks ago
Noida, Uttar Pradesh, India Talent X International Full timeWe are hiring Customer Service Representative for a leading company. Job Role - Customer Service Representative Industry - International Telecom Shift - US Shift Location - Noida Sector 81 Experience - Must have Minimum 6 Months in an international bpo. Knowledge & Skills Required - Any Undergraduate/Graduate Should have excellent communication skills...
-
International Customer Service Advisor
5 hours ago
Noida Sector 62, Noida, Uttar Pradesh, India Talent X International Full timeWe are hiring Customer Service Representative for a leading company. Job Role - Customer Service Representative Industry - International Telecom Shift - US Shift Location - Noida Experience - Must have Minimum 6 Months in an international bpo. Knowledge & Skills Required - Any Undergraduate/Graduate Should have excellent communication skills in...
-
Customer Service Representative
5 hours ago
Ghaziabad H.O, Ghaziabad, Uttar Pradesh, India JVW Technologies Full time**Urgent Hiring for Customer Support Representative - International Voice** - Handle international customer calls to provide exceptional customer service - Handling inbound calls of US process - Resolve customer queries related to products/services offered by the company. - Collaborate with internal teams to resolve complex issues and improve overall...
-
Customer Service Representative
2 weeks ago
uttar pradesh, India BIG Language Solutions Full timeJob title - Customer Service RepresentativeShift hours - US ShiftLocation - Sector 98, NoidaImmediate joiners only (Date of Joining is 11th August, 2025)Process - International Voice ProcessThe ideal candidate loves talking to people and proactively solving issues.ResponsibilitiesCommunicate with customers via phone, email and chatProvide knowledgeable...
-
International Customer Service Representative
5 hours ago
Noida Sector 55, Noida, Uttar Pradesh, India JVW Technologies Full time**Urgent Hiring for Customer Support Representative - International Voice** - Handle international customer calls to provide exceptional customer service - Handling inbound calls of US process - Resolve customer queries related to products/services offered by the company. - Collaborate with internal teams to resolve complex issues and improve overall...
-
Customer Service Representative
5 hours ago
Noida, Uttar Pradesh, India Soltee by Sulakshana Monga Full time**Job Title**: Customer Service Representative **Key Responsibilities**: - **Customer Support and Assistance**: - Provide accurate information about products, orders, shipping, returns, and exchanges. - Assist customers with placing orders, making payments, tracking deliveries, and resolving any order-related issues. - **Issue Resolution and Complaint...
-
Customer Service Representative
2 weeks ago
Noida, Uttar Pradesh, India Abracket Pvt Ltd Full timeCompany: Abracket Pvt Ltd Location: Noida **Job Type**: Full-Timr Job Description: We are seeking a highly motivated and skilled Customer Service Representative with a focus on training and marketing to join our team at Abracket Pvt Ltd. As a Customer Service Representative, you will play a crucial role in maintaining strong relationships with our...
-
Customer Service Representative
6 days ago
uttar pradesh, India Sotbella Full timeJob Title: Customer Service RepresentativeLocation: NoidaDepartment: Customer Experience / Customer ServiceReports To: Customer Support Manager / Operations HeadEmployment Type: Full-TimeAbout Sotbella-Sötbella was born in 2023, with a desire to blend bold fashion with timeless elegance, while staying rooted in inclusivity, individuality and...
-
International Sales Executive
2 weeks ago
Fazal Ganj, Kanpur, Uttar Pradesh, India Fincana Solutions Pvt.Ltd Full time**DESIGNATION- International Sales Executive** **Job Purpose** To ensure a prospect / genuine / productive lead generation by the means of out bond calls dialed to US/Canada, with a focus to contribute maximum number of closed cases. **Key Responsibilities** 1. To make outgoing calls to prospect customer. 2. To try and sell the products and services to...