Process Executive

1 week ago

Bengaluru Karnataka, India Cognizant Full time

**Job Summary**

Individuals in this role are responsible for first level processing of loans ordersrequests and claims across the loan servicing life cycle

The associate is expected to process items accurately and optimally in accordance with laid down procedures and maintain requisite standards of quality and productivity

Knowledge on Loan Servicing and components Escrow and NonEscrow loans

**Responsibilities**

Familiar with key topics like new loan set up flood determination Mortgage Insurance and tax Investor reporting document indexing imaging and retrieval

Processing loansordersrequests or claims as assigned by Team Lead

Achieve Individual SLA targets for metrics like Accuracy Productivity Volumes and TAT

Adherence to the procedures provided by the business also called SOP Standard Operating Procedure

Completion of all mandatory assessment certifications as applicable to the supported business

Achieve the required Learning Health Score

Business Customer

Liaise with internal external clients

Seek for approvals from internal stake holders wherever required

ProjectProcess

First level processing of assigned transactions on any of the following types

Quality review appraisal review BPO review title review

Verification

Information setup Loan setup escrow setup Mod setup claim setup

Updating of information

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