Salesforce Nonprofit, Supervisor

2 weeks ago

Hyderabad Telangana, India RSM US LLP Full time

Location: Hyderabad, Telangana
- Time type: Full time
- Job level: Supervisor
- Job type: Regular
- Category: Technology Consulting
- ID: JR113716

**About us**:
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

**Salesforce Nonprofit Supervisor**

As a member of RSM’s Association Management Solutions consulting team, you’ll work directly with nonprofit clients to better understand their unique needs and deliver excellent solutions within the Salesforce NPSP environment. This experience also allows you to see firsthand the positive impact your efforts have on the client’s success.

**Responsibilities**
- Generate design and specifications for out of the box and custom solutions
- Engage with clients to build and document requirements, both on-site and remotely
- Lead and coordinate implementation, audit, and discovery meetings, developing and documenting customer and member journeys
- Develop reports and dashboards
- Review, test, and generate documentation of solutions before delivery to the client
- Maintain an understanding of the capabilities in new Salesforce releases
- Provide accurate accounting of time spent on tasks
- Maintain awareness of budget and constraints
- Attend training sessions throughout the year

**Basic Qualifications**
- 5-7 years’ hands-on experience implementing and enhancing the Salesforce Nonprofit Cloud and Nonprofit Success Pack (NPSP) platform
- Salesforce Administrator and Salesforce Nonprofit Cloud Consultant certifications
- Experience with Salesforce.org’s modules and solutions like Program Management, Nonprofit Cloud Case Management, Marketing Cloud Engagement for Nonprofits, Grantmaking, Elevate, and Accounting Subledger
- Experience in/with the following:

- Automations and flows
- Leading discovery sessions and gathering requirements
- Working with nonprofit clients
- Advanced communication skills allowing you to interface with industry leading associations and their executive teams
- Ability to build trust and confidence with our client base, while learning about their industry and business challenges

**Preferred Qualifications**
- Business Analyst, Tableau CRM and Einstein Discovery Consultant, and/or Marketing Cloud Administrator Salesforce certifications
- Previous experience in a consulting environment
- Experience with remote work

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