Patient Care Executive

3 days ago


Ghatkopar Mumbai Maharashtra, India Parasnath Speciality Clinics Full time

**Responsibilities**:
1. **Front Desk Management**:
○ Greet and assist patients with inquiries and appointments.

○ Handle walk-in patients and manage appointment schedules.

2. **Patient Counseling & Sales**:
○ Guide patients about available therapies and treatment plans.

○ Enroll patients for therapy and follow up on rejoining.

○ Handle referral patient enrollments to drive business growth.

3. **Patient Records & Reporting**:
○ Maintain and update the daily patient visit sheet.

○ Compile a 5-day report every month for management review.

4. **Follow-up & Retention**:
○ Make 40 follow-up calls daily to potential and existing patients.

○ Persuade old patients to rejoin therapy sessions.

**Key Performance Indicators (KPIs)**:
✔ **Daily Follow-Ups**: Minimum 40 calls per day to prospective or existing patients. ✔ **Enrolment Rate**: Number of new patients enrolled in therapy. ✔ **Patient Retention**: Percentage of old patients convinced to rejoin therapy. ✔ **Daily Reporting**: Timely update and submission of patient visit reports. ✔ **Customer Satisfaction**: Positive patient feedback and service quality.

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Work Location: In person


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