
Patient Care Executive
3 days ago
**Responsibilities**:
1. **Front Desk Management**:
○ Greet and assist patients with inquiries and appointments.
○ Handle walk-in patients and manage appointment schedules.
2. **Patient Counseling & Sales**:
○ Guide patients about available therapies and treatment plans.
○ Enroll patients for therapy and follow up on rejoining.
○ Handle referral patient enrollments to drive business growth.
3. **Patient Records & Reporting**:
○ Maintain and update the daily patient visit sheet.
○ Compile a 5-day report every month for management review.
4. **Follow-up & Retention**:
○ Make 40 follow-up calls daily to potential and existing patients.
○ Persuade old patients to rejoin therapy sessions.
**Key Performance Indicators (KPIs)**:
✔ **Daily Follow-Ups**: Minimum 40 calls per day to prospective or existing patients. ✔ **Enrolment Rate**: Number of new patients enrolled in therapy. ✔ **Patient Retention**: Percentage of old patients convinced to rejoin therapy. ✔ **Daily Reporting**: Timely update and submission of patient visit reports. ✔ **Customer Satisfaction**: Positive patient feedback and service quality.
Pay: ₹25,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
Work Location: In person
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