Systems Administrator

16 hours ago

Indore Madhya Pradesh, India Vista IT Solutions (VITSPL) Full time

Vista IT Solutions Pvt. Ltd. - Indore, Madhya Pradesh

Exp : 4-6 Years/ Job Type : Full Time

Vista IT Solutions is building a high-performance IT operations team to support our 24×7 Managed Services delivery. We are hiring an experienced Systems Administrator with proven skills in **Office 365, Azure, network security, virtualization, disaster recovery, and endpoint protection**.

This role requires strong ownership, deep technical expertise, and the ability to contribute within a globally distributed support structure. You will collaborate closely with team members across geographies to ensure high-quality service delivery.

**Department**: Managed IT Services & Security Operations
**Location**: Global MSP Team (24×7 Support Environment)

**Requirements**:
**Key Responsibilities**:

- Administer and support Microsoft 365 tenant environments including Exchange Online, Teams, OneDrive, SharePoint, Intune, and compliance settings
- Manage Azure services including virtual networks, resource groups, Azure AD, backup vaults, and security baselines
- Maintain VMware-based virtualized infrastructure (HP/Dell servers)
- Configure and secure SonicWall firewalls and Cisco switches; manage VLANs, routing, access control, and VPNs
- Deploy and manage EDR/MDR using Malwarebytes or equivalent tools
- Execute and monitor backup and disaster recovery operations using Veeam and Wasabi
- Handle patching, firmware updates, and RMM tool management (Barracuda RMM currently used)
- Oversee 3CX VoIP systems and ensure QoS, failover, and provisioning
- Implement and maintain cybersecurity best practices (Zero Trust, MFA, security policy hardening, threat response)
- Participate in 24×7 shift coverage, escalations, and weekend/on-call rotations as part of a global MSP support model
- Document configurations, SOPs, diagrams, and client-specific runbooks

**Required Skills & Experience**:

- 4+ years as a Systems Administrator or similar hands-on infrastructure/security role
- Strong knowledge of Microsoft 365 & Azure (administration, security, and compliance settings)
- Experience with VMware (ESXi, vCenter) virtualization platforms
- Proficiency with SonicWall firewalls, Cisco switching, routing protocols, and VPNs
- Hands-on experience with Veeam backup and Wasabi cloud storage
- Familiarity with endpoint security tools and threat response procedures
- Strong documentation, communication, and task ownership capabilities
- Experience working in an MSP or multi-client IT service environment is preferred

**Preferred/Bonus Skills**:

- Azure certifications (AZ-104, SC-200) or M365 (MS-102)
- Cisco or SonicWall certifications (CCNA, SNSA)
- Experience evaluating and transitioning RMM tools
- Familiarity with compliance frameworks (HIPAA, SOC 2)
- Mentoring or onboarding experience for technical team members

**What We Offer**:

- A globally collaborative work environment and impactful client-facing projects
- Opportunity to work with enterprise-grade technologies and diverse client stacks
- Career growth and role evolution as we expand managed services and cybersecurity functions
- Flexibility in rotational shifts within a stable, process-oriented team

**This is position is for night shift and work from office.

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