Investor Services

7 days ago

Bengaluru, India State Street Full time

AIS Investor service
- Position Description

This position is within the Investor Services business unit of the State Street’s Alternative Investment Services Group. And is responsible for processing and quality checking of transactions and updating the registers of our clients in response to investor instructions. This role requires day to day oversight and review of tasks prepared by a client facing team. This role also requires to interacts with all levels of professionals both internally and externally. Hence a strong foundation of communication and interpersonal skills are essential.
- Key Responsibilities:

- Working on Hedge fund & private equity investor services operations, showing ownership for a group of client assigned, taking initiative to own operations for assigned clients
- Responsible for processing and review of Capital activities (subscription, redemption, transfer, switches, redemption wire payment, expense wire payment, distribution wire payment) and non-financial activities (new investor creation, static data maintenance, statement & contract note distribution, audit confirm, responding to investor / client queries & multiple time bound projects).
- Able to follow and strictly adhere to pre-established policies and procedures.
- Responsible for preparing standard operating procedure (SOP) and Job aid and conduct periodical reviews to check for updates.
- Account opening and new client On-boarding.
- Maintain established quality/accuracy and timeliness standards with respect to all types of activities.
- Interact with host location and clients and able to resolve all the queries independently.
- Identify discrepancies affecting accounts, make necessary corrections where possible, or route information to the originating area and follows through until corrections are made.
- Respond to internal and external queries, resolving discrepancies related to investor accounts.
- Require to co-ordinate with host location for daily deliverables, should able to work with tight SLA (service level agreement) while maintaining agreed accuracy and timeline.
- Conduct training/refresher for team members and new joiners.
- Able to work within pre-determined deadlines and prioritizing workloads whilst working under pressure.
- In day to day operation, would be responsible for identifying any unusual or potentially suspicious transactional activity and must report and/or escalate in accordance with corporate policy and guidelines detailed in relevant operating procedures.
- Skills:

- Working knowledge of Microsoft packages, including Excel, Outlook and Word.
- Good English, written and oral communication skills.
- Should be able to interact and communicate with Co-workers in a clear, through and concise manner.
- Organizational and time management skills
- Good analytical, numerical and reasoning skills.
- Good understanding of Anti-money laundering is a plus.
- Knowledge of investors’ FATCA and CRS requirement is a plus.
- Academy & Experience:

- 2 - 4 years relevant financial services experience in a Transfer Agency or Investor Services domain.
- Knowledge of Hedge fund and/or Private Equity Transfer Agency will be an added advantage.
- Prior experience of handling direct investor / client communication will be preferred.

  • Associate 2 - Investor Services

    7 days ago

    Bengaluru, India State Street Full time

    AIS Investor Services - Key Responsibilities: - Working on Hedge fund & private equity investor services operations, showing ownership for a group of client assigned, taking initiative to own operations for assigned clients - Process Capital activities (subscription, redemption, transfer, switches, redemption wire payment, expense wire payment, distribution...

  • Investor Services

    4 days ago

    Bengaluru, Karnataka, India State Street Full time

    ob Description - Position Description- This position is within the Investor Services business unit of the State Street’s Alternative Investment Services Group. And is responsible for processing and quality checking of transactions and updating the registers of our clients in response to investor instructions. This role requires day to day oversight and...

  • Associate 2 - Investor Services

    3 days ago

    Bengaluru, India State Street Full time

    Alternative Investment Service - Transfer Agency - Key Responsibilities: - Working on Hedge fund & private equity investor services operations, showing ownership for a group of client assigned, taking initiative to own operations for assigned clients - Process Capital activities (subscription, redemption, transfer, switches, redemption wire payment, expense...

  • Associate 2 - Investor Services

    1 week ago

    Bengaluru, India State Street Full time

    AIS IS - Key Responsibilities: - Working on Hedge fund & private equity investor services operations, showing ownership for a group of client assigned, taking initiative to own operations for assigned clients - Process Capital activities (subscription, redemption, transfer, switches, redemption wire payment, expense wire payment, distribution wire payment)...

  • Associate 2 - Investor Services

    7 days ago

    Bengaluru, India State Street Full time

    Associate 2 - Key Responsibilities: - Working on Hedge fund & private equity investor services operations, showing ownership for a group of client assigned, taking initiative to own operations for assigned clients - Process Capital activities (subscription, redemption, transfer, switches, redemption wire payment, expense wire payment, distribution wire...

  • Investor Services

    1 day ago

    Bengaluru, India State Street Full time

    **Key Responsibilities**: - Working on Hedge fund & private equity investor services operations, showing ownership for a group of client assigned, taking initiative to own operations for assigned clients - Process Capital activities (subscription, redemption, transfer, switches, redemption wire payment, expense wire payment, distribution wire payment) and...

  • Investor Services, Associate 1

    6 days ago

    Bengaluru, Karnataka, India State Street Full time

    Who we are looking for: The main function of the role is ensuring accurate Intersystem reconciliation of trades and resolution of breaks between Front Office / Middle Office and Back Office Systems. What we value: - Basic understanding of settlements for generic equities, fixed income, futures and foreign exchange- Process trades- Confirmation of client...

  • Avp - Investor Relations

    7 days ago

    Bengaluru, India Tracxn Technologies Full time

    **Job Information**: Department Name **6.Others** *** Industry **IT Services** *** City **Bangalore** *** State/Province **Karnataka** *** Country **India** *** Zip/Postal Code **560002** - Roles and Responsibilities:- Preparing quarterly business presentation covering industry, strategy and results; press release and communication to...

  • Investor Insight Associate

    6 days ago

    Bengaluru, India The Scalers Full time

    Our Partner, a Our Partner company which was founded on one idea - to empower those who invest in private markets. Private investments that are, well, a little less private and a little more open. With customers at the center of our decision-making, we are building industry-defining products and services for the fintech era, designed to give investors...

  • Fundraising and Investor Relations Lead

    4 weeks ago

    Bengaluru, Karnataka, India mPokket Full time

    About mpokket:mPokket is a rapidly growing and fintech startup in the lending domain. We offer small ticket loans, along with employability solutions, to the low income youth via our mobile app. Started in 2016, mPokket is today among the top 5 fintech lenders in India, having disbursed more than Rs.25,000 crore to 60 lakh+ borrowers across 19000+ pin codes...