Investor Insight Associate

Our Partner, a Our Partner company which was founded on one idea - to empower those who invest in private markets. Private investments that are, well, a little less private and a little more open. With customers at the center of our decision-making, we are building industry-defining products and services for the fintech era, designed to give investors control, clarity, and confidence.

We operate from four offices located in the US and UK with an employee count of 200+ professionals**. **As an established Fintech company, we are seeking creative and proactive engineers for our** Investor Insight Associate** operations team in Bangalore who will be a great value addition and help us define the future of our technology.

As an **Investor** **Insight Associate**, you will be part of a high-impact team focused on delivering exceptional customer service in the context of both People and Customer Promises within Investor Insight. Reporting to the Senior Insight Associate, you will be responsible for the delivery of timely, accurate and high-quality MI reporting. In addition, the role requires the Associate, to lead, empower and develop individuals to fulfill their potential and deliver world-class customer service.

**Roles and Responsibilities**:

- Ensure that the team delivers on key Service Level Agreements (SLAs) & KPIs through effective leadership within the Investor Insight operation.
- He/She should have a good understanding of the** Private Equity industry, performance metrics, types of fees, expenses and Fund structure.**:

- Should ask questions to the Fund Managers regarding transactions and financial statements.
- Should be able to Drive performance management across your team.
- Able to constantly raise the bar in terms of delivering an exceptional customer experience.
- Create the right culture to make sure that both internal and external customer’s journey is not impacted.
- Review colleagues’ output and ensure that the quality of MI reporting is accurate and inline with expectations.
- Should have a good understanding of effectively handling existing reporting and the **PCO data processes/procedures**.
- Must be capable of independently conducting analyses of financial statements and capital account movements.
- Experience working with extracting correct quantitative and qualitative information from financial reports.
- Good Understanding on Partnership Agreements and other relevant legal documents and should be able to summarize information relevant to Portfolio Monitoring.
- Able to work closely with other internal departments to ensure timely accurate client reporting.

**Key requirements for this role**:

- 4+ years of related experience working in the Private Equity industry.
- Bachelors’ Degree. University courses conducted in English are preferred.
- Strong experience in data extraction from financial statements and data reconciliation.
- Should have a good understanding of Microsoft Excel and Microsoft Office 365.
- Should be good at Analysing data using Microsoft Excel.
- Business fluency in English is required.
- Proven success in a leadership position in complex and fast-paced environments, is essential.
- A highly effective leader with strong analytical skills and consistently delivering good customer outcomes.
- Ability to galvanise, motivate, engage with a team to deliver optimum performance.
- Capable enough of identifying how to approach tasks, prioritising and planning work in an organised manner, monitoring and measuring progress.
- Should be confident with managing stakeholders, internal and external, to a senior level.
- Ability to work accurately under pressure to meet client deadlines.

**Stable and Growing**:
**The Scalers** is a leader in its industry, with multiple offices across Europe and Asia.

Working for The Scalers offers you a stable and rewarding career. Our international team in Bengaluru (Indian, French, American) and our Chief Happiness Officer will ensure we have a tremendous experience together

**Neat Perks**:

- Comprehensive **health insurance**:

- A MacBook Pro or Lenovo T490
- **Business Trips** worldwide
- **Flexible timings**:

- **Fun activities** round the year
- Training & development
- Freshly roasted coffee ️

**Enhance Your Skills**:
At The Scalers we use the latest technologies and will always welcome your ideas to make our product better.

Our
**training and development programs** make sure you always stay ahead of the curve and enhance your profile